Associate Insurance Advisor

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Job Overview
We are seeking a motivated and knowledgeable individual to join our dynamic team. The ideal candidate is a key player in the support and development of the agency operation primarily through the sales and service of The Co-operators personal lines products (auto and home insurance) and will provide some basic support for additional product lines. This role requires strong communication skills, a customer-focused attitude, a proactive attitude and a great team player.

What you’re responsible for:

• Sales, service and profitable growth of personal lines insurance products.

• Advise and recommend coverages and policies that best meet client needs.

• Prospect and cross sell by identifying and recommending additional products/services that benefit the client.

• Complete front-line risk assessment and selection following underwriting guidelines.

• Achieve individual goals for client service, sales, quality and productivity.

• Support programs to build multi-client relationships.

• Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately.

What to expect:

• Strict confidentiality with respect to client’s financial status and other personal information.

• This role involves direct contact with clients and/or service providers in their environment.

• You may be required have your own vehicle, valid driver’s license and insurance.

• You will be subject to a Criminal Record and Consumer History background check as a

condition of employment, in the event you are the successful candidate.

To be successful:

• You remain focused and optimistic in the pursuit of a goal, despite barriers, until the objective is achieved and effectively manage your time in the quest of client satisfaction.

• You leverage information about client’s needs and situations to qualify sales opportunities and exhibit strong communication skills that allow you to clearly convey messages.

• You are committed to continuous improvement and building productive client relationships in order to exceed client expectations.

• You’re an effective team player and provide guidance to support the development of your

peers.

To join our team:

• One (1) year sales and service experience or related business experience is preferred.

• General Insurance License is required or must obtain within two (2) months.

• Meet all provincial-licensing requirements in accordance with continuing education in order to obtain and maintain all licenses.

• OTL licence is preferred.

• Knowledge of auto and property insurance products is an asset and experience with selling techniques is preferred.

Job Types: Full-time, Permanent

Pay: From $43,000.00 per year

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Tuition reimbursement
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person