Associate – Investor Services

Waystone leads the way in specialist services for the asset management industry. Partnering with institutional investors, investment funds and asset managers, Waystone builds, supports and protects investment structures and strategies worldwide.

With over 20 years’ experience and a comprehensive range of specialist services to its name, Waystone is now serving assets under management in excess of $2Tn. Waystone provides its clients with the guidance and tools to allow them to focus on managing their investment goals with confidence.

Summary: Reporting to the Director - Investor Services, the Associate – Investor Services will be an integral part of the team’s success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This role offers the opportunity for the successful candidate to join a dynamic team and to develop their knowledge and skills base to enjoy a career in Investor Services in the Funds industry.

• Receive and process investor transaction documents in accordance with fund documentation requirements such as subscriptions, redemptions, switches, and transfers

• Maintain capital activity tracking report and distribute report to the client(s) on a periodic basis

• Ensure accurate and timely system output and delivery of client / investor reporting

• Complete and maintain AML requirements for all investor transactions

• Provide money movement notification to the client(s) and prepare wire instructions for money movement for fund investor activity

• Serve as daily client operational contact for investor servicing and maintain good relationship with clients.

• Query, problem and error resolution on a timely basis

• Develop knowledge of performance calculations (equalization and series of shares)

• Maintain a good working relationship with external clients as well as with internal relationship managers and other business units

• Strictly adhere to established departmental procedures and controls

• Work on Projects / Ad-hoc tasks as required

• Demonstrate team player qualities within Investor Services

• Contact investors whom are outstanding AML / Tax requirements

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

• A minimum of 1 year in an Investor Services role in a Hedge Fund Administrator

• Experience of HWM Mantra would be an advantage

Education:

• A university degree (B.A./ B.Sc./ M.B.A.) in Business (preferably specialising in accountancy or another financial-related discipline).