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Associate Manager - Relocate To Melbourne!
Posted on Aug. 26, 2025
- Sa, Australia
- 0 - 0 USD (yearly)
- Full Time

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We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
ProCare is Stryker’s dedicated service and support division, focused on keeping life-saving medical technology running at its best. From surgical power tools to advanced imaging and navigation systems, our Field Service Engineering team plays a critical role in servicing, repairing, and maintaining equipment across hospitals nationwide. We go beyond the fix — partnering with clinical teams to optimise performance, minimise downtime, and support better outcomes for patients. At ProCare, service is more than a function — it’s a promise.
- Lead from the front – coach, support, and inspire a team of 8–10 Field Service Engineers to deliver standout service and teamwork.
- Build a high-trust, high-performance culture where collaboration, accountability, and recognition are the norm.
- Develop talent – have meaningful, regular conversations with your team that focus on growth, motivation, and performance.
- Be present – regularly travel to connect with your team and customers in person, ensuring they feel seen, heard, and supported.
- Partner cross-functionally – work closely with sales, operations, and customer teams to ensure seamless service delivery.
- Three years of people management experience and a passion for leading high performing teams.
- Clear examples of developing talent, building culture and setting clear strategic direction for your team.
- A natural drive for high performance - you know how to keep a team aligned, using data and feedback to lift performance in a motivating way.
- A natural talent for building relationships - whether it's your team, your customers or your stakeholders, you connect, care and deliver.
- Ability to thrive in a fast paced and constantly changing service delivery environment - you create smart systems and guide the team through change with calm confidence.
- Experience in either the Med Tech industry or a field service leadership role is great, but it's definitely not a deal breaker - we're much more focused on finding a customer-centric, people-first leader.
- Make a difference that matters – be part of a team that supports life-changing medical technologies behind the scenes.
- Join a people-first culture – fun, supportive, and united by our d purpose.
- Grow your career – access ongoing development, meaningful stretch opportunities, and leadership support.
- Experience variety – no two days are the same, and travel gives you a front-row seat to your team’s impact.
- Enjoy real benefits – from day one, with wellness, financial, and lifestyle perks designed to support you in and out of work.
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