Av Service Technician

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Introduction:
About Compnow:
Compnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we’re here to make that happen. Whether you need a simple software update, a complex network architecture restructure, or an ongoing procurement partner – we have the expertise, experience, and passion to deliver the best IT solutions for you.

Description:
Why Compnow?

Every Voice Counts – When you join our team, your skills and ideas will be welcomed.

Be Remarkable – Your contribution is key to our success. You don’t stop growing, neither do we.

Do What’s Right – We make a point of keeping our skills current and increasing our impact.

Create Connections – Your manager acts as a mentor to help guide you and your career.

Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

• A free day of leave on your birthday
• Five weeks annual leave incentive
• Employee discounts on IT equipment and hundreds of well known brands
• Training programs designed for you
• Long term career pathways
• Adidas AdiCentre family and friends discount
• Company vehicle

What you’ll do?

The AV Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-visual equipment to support a wide range of meetings, presentations and events. This role ensures the seamless delivery of high-quality audio, video, and multimedia experiences across various platforms and venues. The AV Technician works closely with internal teams and external stakeholders to deliver effective technical solutions, maintain AV infrastructure, and provide prompt support to minimise disruptions and ensure customer satisfaction.

• Provide remote and on-site technical support during live events to ensure smooth operation of AV systems.
• Install, configure, and maintain AV systems, including projectors, displays, sound systems, video conferencing tools, and control equipment.
• Collaborate with internal teams and external clients to understand AV requirements and deliver appropriate technical solutions.
• Perform routine inspections, testing, and preventative maintenance of AV equipment and infrastructure.
• Assist with the integration and testing of new AV technologies and system upgrades.
• Provide basic user training and support for AV systems and equipment as required.
• Adhere to workplace health and safety standards when handling and installing equipment.

What you’ll bring?

• Previous experience in an AV Technician or similar position - experience working in the Higher Education space is highly desirable.
• Experience and competence working with control systems. such as Crestron, QSYS or AMX.
• Ability to read and follow AV schematics, as well as previous experience with ticket management systems such as ServiceNow or ConnectWise.
• Strong attention to detail and have a customer focused mindset.
• Ability to resolve technical issues under pressure and be an excellent problem solver.

What else do you need to apply?

• Travel on-site to our office in Notting Hill and to client sites across Melbourne.
• Must be an Australian resident available to work full time without restrictions

Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.

We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application.

All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.