B2b Sales Manager(Jewellery)

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Job Summary

We are seeking a highly dynamic, results-driven, and seasoned Zonal Sales Manager (Jewellery) to lead, strategize, and scale our business operations across the assigned zone. The ideal candidate will take absolute P&L ownership of the zone, driving multi-store revenue growth, maximizing profitability, and expanding our market share across retail showrooms, franchise partners, and distribution networks. This leadership role requires a deep understanding of premium consumer behavior, gemstone and precious metal metrics, regional market nuances, and a proven track record of managing high-performing, geographically distributed teams.

Key Responsibilities

1. Strategic Growth & Revenue Generation

● P&L Management: Own the top-line and bottom-line revenue goals for all corporate showrooms, franchise outlets, and distributor channels within the assigned zone.

● Sales Planning: Formulate and execute comprehensive zonal sales strategies, target allocations, and localized marketing calendars aligned with corporate goals.

● Network Expansion: Identify high-potential territories to scout and establish new exclusive stores, franchise operations, or dealer connections.

● Same-Store Growth (SSG): Implement targeted regional initiatives, local tie-ups, and special event portfolios (e.g., bridal exhibitions, festive trunk shows) to drive footfall and organic revenue.

2. Retail Operations & Compliance Excellence

● SOP & Audit Adherence: Ensure all showrooms meticulously follow company Standard Operating Procedures (SOPs), security guidelines, billing compliance, and high-value transaction protocols.

● Inventory & Stock Management: Collaborate with the central merchandising team to optimize high-ticket stock mix (Gold, Diamond, Solitaires, Polki, Platinum) based on local consumer demand and regional trends.

● Shrinkage Control: Monitor regular stock audits and internal security metrics to maintain absolute inventory accuracy and minimize shrinkage.

3. Team Leadership & Talent Development

● People Management: Direct, mentor, and monitor Regional Managers, Store Managers, and Customer Relationship Managers (CRM) across the zone.

● Performance Evaluations: Conduct daily/weekly performance check-ins, monthly reviews, and establish clear KPIs/incentive frameworks for the front-line sales teams.

● Training & Upskilling: Drive regular training initiatives focused on product storytelling (cut, clarity, metal weights, making charges), luxury etiquette, customer handling, and digital CRM usage.

4. Customer Relationship & Market Intelligence

● High-Value Client Engagement: Foster long-term relationships with VIP and HNI (High-Net-Worth) customers, ensuring exceptional service and personalized shopping journeys. ● Competitor Intelligence: Keep a pulse on local competitors, gold/diamond pricing fluctuations, government policy changes, and emerging design trends to recommend proactive course corrections.

Required Qualifications & Experience

● Education: Graduate degree in Business Administration, Marketing, or a related field; a Master's degree / MBA from a top-tier institution is highly preferred. Gemology or jewellery design certifications are a major plus.

● Experience: Minimum of 8 to 15 years of overall sales experience, with at least 4 to 5 years in a prominent Regional or Zonal leadership capacity within the fine jewellery, luxury retail.

Pay: ₹1,400,000.00 - ₹1,800,000.00 per year

Work Location: In person