Barista/Front Of House Waiting Staff

Gourmet Food Parlour are currently offering an exciting opportunity for a dedicated, enthusiastic, and experienced Barista-trained/Front of House staff member to become a part of our team at our unit onsite Arnotts!

We are seeking an individual who eagerly anticipates each workday, is committed to team development, embraces brand growth, and welcomes challenges. Full time, Part time, Permanent and Seasonal roles available.

Qualifications, Abilities, and Skills

• Demonstrated work experience as a Barista/Floor Staff, with a minimum of 1-year experience.
• Previous experience in a Front of House waiting staff role.
• Exceptional customer service skills and the ability to excel in upselling.
• Profound knowledge of food, allergen awareness, and menu details.
• Proficiency in crafting various coffee types and hot beverages to meet high-quality standards.
• Familiarity with coffee machine and grinder operation, as well as maintenance and cleaning.
• Capable of preparing dessert plates and creating appealing displays.
• Possess a positive attitude and strong communication skills.
• Ability to maintain organization, stock, and cleanliness at bar and waitress stations.
• Skilled in preparing and remembering cocktail recipes.
• Comprehensive understanding of the entire menu offerings.
• Capable of recommending options based on customer preferences.
• Properly handle and maintain all equipment.
• Respond promptly and courteously to orders, questions, concerns, and complaints.
• Accurately manage cash and credit card payments following established procedures.
• Adhere to relevant health and safety standards.
• Ensure thorough cleaning of the bar and floor area, as well as all equipment, and reset and restock for the next shift as required.

Qualifications:

• Minimum 1 year of prior experience as a Barista is essential.
• Front of house waiting experience is essential
• A genuine passion for coffee and a commitment to upholding our high standards.
• Exceptional customer service skills.
• Ability to thrive in a fast-paced environment.
• Meticulous attention to detail and a dedication to cleanliness.
• Basic math skills for cash transaction handling.
• Awareness of health and safety regulations.

Benefits:

• Competitive compensation based on experience.
• Opportunities for training and professional growth.
• Employee discounts on selected menu items and complimentary coffee during shifts.
• Employee Assistance Program (EAP).
• Access to a dedicated Learning Management System (LMS) training platform.
• A welcoming and collaborative work environment.

Gourmet Food Parlour is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive workplace for all team members. We appreciate all applicants' interest, but only those selected for an interview will be contacted.