Billing ,Front Office

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Key Responsibilities

A. Billing & Payment Management

• Generate accurate bills for dental treatments, consultations, procedures, and other services using the clinic's billing software.
• Record cash, card, UPI, bank transfers, and other approved payment methods accurately.
• Verify patient billing details, treatment entries, discounts, advances, refunds, and outstanding balances.
• Ensure all transactions are recorded in the system and supported by appropriate documentation.
• Perform daily cash and billing reconciliation and report discrepancies to the Branch Manager.
• Maintain proper records of receipts, payment vouchers, refunds, and credit transactions.

B. Back Office Operations

• Maintain patient accounts, billing records, invoices, receipts, and other financial documents systematically.
• Verify treatment entries and coordinate with doctors, reception staff, and the operations team to resolve billing discrepancies.
• Update patient payment status, outstanding dues, and advance payment details in the clinic software.
• Prepare daily billing reports, collection summaries, pending payment reports, and other required statements.
• Ensure proper filing and secure handling of confidential patient and financial information.

C. Coordination & Communication

• Coordinate with the Branch Manager, Operations Manager, Reception Team, and Accounts Department regarding billing and payment matters.
• Follow up on pending bills, outstanding balances, and payment discrepancies as instructed.
• Escalate billing errors, refund requests, system issues, and financial irregularities to the appropriate authority.
• Support internal audits and provide billing records and supporting documents whenever required.

D. Compliance & Operational Discipline

• Follow the organization's billing procedures, financial controls, and approval protocols.
• Ensure that discounts, refunds, cancellations, and adjustments are processed only with the required authorization.
• Maintain accuracy, transparency, and confidentiality in all financial transactions.
• Adhere to attendance, uniform, reporting, and workplace discipline policies.
• Perform additional operational and administrative duties assigned by the reporting manager

Pay: ₹8,800.00 - ₹29,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person