Bingo Worker/Slot Attendant

Tailor Your Resume for this Job

Living and working in the beautiful Cowichan Valley is why we are here and we are proud to be a part of Cowichan Tribes and Khowutzun Gaming Corporation. We are looking for reliable Customer Super stars days, evenings, and weekends. If you enjoy that special feeling after helping out a customer or team-mate, apply today. There is a tip pool, benefits and a fun time no matter the time of day. Did you know, Chances Cowichan also gives back to the community every year? Many local charities have received a sizeable donation over the past 19 years. Let's do this together.

Responsibilities (includes but is not limited to):

• Welcome guests in a personable, professional and entertaining manner while understanding the diversity of players.
• Ensure proper maintenance and working order of all terminals/slot machines and to clean equipment and tables between sessions.
• Verify cash float and card sales during sessions, accurately payout winning prizes and documentation.
• Remain calm and in control when events such as multiple winners occur.
• Completely understand all Bingo programs and slot machine games.
• Understand and respond to customer inquiries regarding programs, promotions, and any other product or service offered at Chances Cowichan
• Immediately see to potential safety hazards and report as necessary.
• Undertake other tasks and housekeeping duties as assigned.
• Comply with the Chances Cowichan dress code and other policies.
• Be able to learn and respond to a variety of questions regarding how games work and responsible gambling.

Qualifications/Skills:

• Exceptional customer service and resolution skills.
• Excellent communication skills and ability to speak courteously in any situation.
• Ability to do basic, quick math is essential.
• Team player with strong interpersonal skills.
• Able to stand for long periods of time and walk briskly but safely when needed.
• Understand customer needs including those around responsible gambling.
• Basic computer skills for online training and possible cross training in other areas of the facility.
• Having a current Serving It Right certificate will be required.
• Must be 19 years of age or older and be able to pass a background check.
• Must be legally able to work in Canada and will need to reside within reasonable commuting distance.

Job Types: Full-time, Permanent

Pay: $18.55-$19.55 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• RRSP match
• Vision care

Work Location: In person