Bodyshop Advisor

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Location: Douglas, Cork, Ireland.

Job Type: Full Time, Permanent

About Us: At Johnson & Perrott Motor Group, we are a growing team united by our shared values of caring, commitment, and integrity. As of Ireland's leading motor groups, our mission is to keep Ireland moving, one satisfied customer at a time. If you're ready to make a difference and grow with us, we want you on our team.

Job Summary: As a Bodyshop advisor you will play a vital role in supporting the efficient operation of our Bodyshop department.

Responsibilities Include but Are Not Limited To: As a Bodyshop Advisor your main responsibilities will include, but are not limited to:

· General Administrative Tasks: Perform a variety of administrative duties to ensure smooth operation of the department.

· Managing Live Job Cards: Maintain and update live job cards, ensuring accurate documentation of ongoing projects.

· Processing Invoices: Handle the processing of invoices promptly and accurately, maintaining financial records with attention to detail.

· Organizing Bookings: Coordinate bookings effectively, optimizing workflow and scheduling to meet deadlines.

· Liaising with Fleet Companies: Act as a primary point of contact for fleet companies, providing updates on the progress of work and addressing any queries or concerns.

· Liaising with Insurance Companies: Act as a primary point of contact for insurance companies, to gain authorisation for repairs

· Customer Communication: Interact with customers over the phone, providing assistance, answering queries, and ensuring a high level of customer satisfaction.

· Issuing Estimates: Prepare and issue estimates to customers, ensuring transparency and clarity regarding costs and timelines.

Required Education, Skills, and Qualifications:​​​​​​​​​​​​​​

· You will need to have a full clean driving licence.

· Previous experience within a service or bodyshop department is advantageous.

· Be fluent in English.

· Be able to work to high standards and be highly motivated to learn.

· Have a passion for cars.

· Be able to lead and work well as part of a team.

· Excellent communication skills

Benefits:

Competitive Compensation: We offer a competitive package, with access to a pension scheme once eligible.

Wellness Initiatives: We prioritize your well-being and offer wellness programs to support your health and happiness.

Bonus Opportunities: We provide sales and employee referral bonuses to reward your contributions to our team.

Employee Assistance Program: Access to a support program to assist with any challenges you may face.

Work Life Balance: We offer a 4 Day Work Week for this role.

Experience:

• Service/bodyshop: 1 year (preferred)

Licence/Certification:

• B Driving Licence (required)

Work authorisation:

• Ireland (required)

Work Location: In person