Booking Administrator - Fixed Term, Full Time

• Fixed Term (1 Year)
• Full-time (40 hrs per week)
• Based in North Shore or Waitakere sites

Te Whatu Ora – Health New Zealand serves communities throughout North and West Auckland, a population in excess of 640,000 and employing more than 8,000 people. Our organisational values and promise statement – “Best Care for Everyone” serves to inspire us to continuously improve to provide the best care possible to our communities, each and every person and their whanau.

The Child, Youth and Family Mental Health portfolio include two Child and Adolescent Mental Health (CAMHS) teams, Infant Mental Health, Maternal Mental Health, Eating Disorder Liaison and Early Psychosis Intervention Services.
We have a fantastic opportunity to join the Child, Youth & Family Mental Health Service (CY&F MHS) to work alongside the Operations Manager and Service Clinical Director.

We are looking for an enthusiastic, highly organised and self-motivated booking administrator who is seeking an exciting dynamic role where you can make a difference. You will responsible for the booking of the Choice and Dr/Nurse appointments in an efficient and effective manner ensuring optimal utilization of available appointment times to meet Te Whatu Ora key performance target.

Essential

Experience in an administration role in the health sector, good spoken and written English, attention to detail, a positive attitude and an ability to multitask are advantageous attributes. Knowledge and skills using the iPM system is preferred, this is not essential as full training will be provided.

• NCEA Level 3 with Maths and English or equivalent
• 3 years Health Sector experience with customer service duties or administrative duties
• Experience in public health Booking, using a Patient Information system
• Understanding of Windows including Microsoft Outlook and Excel
• Knowledge and ability to apply the Privacy Act
• Engagement with Maori and Pacific customers
• Driver's license

Child, Youth & Family Mental Health is a growing service for the development of an integrated service between primary and secondary mental health care with a focus on creating a more responsive service to children and adolescents referred for moderate to serve mental health issues.

If this sounds like the next role for you, we look forward to hearing from you. In return we offer a supportive and friendly team environment where every day you will make a difference, orientation and training specific to the role, and opportunities to grow your skills and develop your career.

To view a copy of the job description, please click here.

To be considered for the position please apply directly online at www.wdhbcareers.co.nz quoting job number WDHB19566 or click the “apply now” button on this page.

For further information regarding this position, please contact Michele Kooiman – Operations Manager on 0212208130 or Bairavi Thavarasa - Recruitment Consultant on 09 442 7251.

Job Number : WDHB19566

Closing Date : 20 February 2025