Boutique Coffee Expert - Chatswood

Join Nespresso as a Coffee Expert – Chatswood Boutique

We Inspire. We Care. We Act. We Innovate.

Love coffee? Love people? At Nespresso, we don’t just sell coffee - we create moments. Join a team that blends passion, innovation, and sustainability to deliver extraordinary experiences in every cup.

Lead, Inspire and Brew Excellence

As a Coffee Expert, you’ll work as part of the Boutique leadership team and inspire our people and customers to think about what’s in their cup. Share your expertise and passion for coffee and developing others. Provide valuable training and knowledge that will enable us to deliver engaging and memorable experiences in the Boutique that deliver on the Nespresso brand promise.

This role follows a Full-Time 2 week rotating roster including alternate weekend, late night trading and keyholder responsibilities.

How You’ll Shape the Boutique Coffee Experience

• Plan, deliver, and review coffee training for team members and host engaging and memorable customer masterclasses.

• Lead coffee launches and tasting experiences, ensuring Nespresso standards are upheld.

• Act as the boutique coffee expert, maintaining team knowledge and sharing your passion with customers.

• Introduce and educate customers on Nespresso products and coffee culture to create meaningful experiences.

• Support daily boutique operations, including keyholder opening and closing responsibilities.

Bring Your Best

• Passion for coffee and customer experience

• Experience in retail or hospitality environments

• Confidence in delivering training sessions or workshops

• Excellent communication and customer engagement skills.

• Ability to lead by example and inspire your team.

• Comfortable working in a fast-paced boutique environment

• Flexibility to support boutique operations, including keyholder responsibilities.

Your Blend of Benefits

• Inclusive, supportive culture with staff recognition programs

• Be a part of the Australian and New Zealand Coffee Expert community.

• Annual Coffee Expert conferences & career growth opportunities locally or globally (if mobile)

• Ongoing training and mentoring for personalised development

• Nespresso machine, monthly coffee credit, and staff discounts

• Brew in style, your uniform is provided by us

• Paid parental leave and free EAP support for you and your family

Ready to reimagine what coffee can be? Apply now and start your journey with Nespresso.

Please note:

• To be considered for this role you must have full working rights within the relevant location.

• Applicants will be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.

• We want to make finding your dream job possible. If you require additional support with your application or the recruitment process, please contact us at anzcareers@nespresso.com

People are at the heart of our success – all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.