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Branch Sales Assistant

Posted on Dec. 10, 2024

Norwich, United Kingdom
0 - 0 USD (yearly)

Full Time

Joining our friendly and hard working family as a Branch Assistant, you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times.

Travis Perkins is the UK's largest supplier of building materials to the building and construction industry, supplying thousands of products and materials, and a hire service, to trade professionals and self-builders across the nation. With a wide range of quality timber, building materials, kitchens, plumbing and heating, landscaping, painting and decorating essentials and tools for the job - we do what matters for the trade.

What will I be doing?

No one day is never the same as the next in TP branch life, but here are a few pointers:

Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.

What experience do you need?

This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.

Does this sound like you?

We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Branch Assistants. Are you:

Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
Someone who thrives in a dynamic and fast paced environment.
Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships

Being a Branch Assistant in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose. As a new colleague you will be encouraged to enrol onto a TP development scheme - which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values.

You’ll also receive £Competitive pay + Benefits (which includes a discretionary annual colleague bonus, contributory pension,life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.

You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We pride ourselves on being a great place to work.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.

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