Branch Service Technician

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Description:
About the role

Hydraulink is a special company......just like it's people!

As a leading Hydraulic hose and fitting provider we are always on the look out for people to join our team to keep up with demands of our thriving business! This role is ultimately about providing a high-quality multi-product install, repair and maintenance service to a diverse range of customers.

Based in our branch, there is loads of variety in this role and as an In House Hydraulic Hose Technician you will get the opportunity to learn about lots of different areas of our business! Not only will you be working on all sorts of mechanical equipment but you will also be assisting with counter sales, helping in our warehouse, preparing orders, accepting deliveries and much more!

At heart you will have a love of fixing things along with a desire to provide our customers with an exceptional level of service.

If you are mechanically minded and have hydraulics experience.....then we want to hear from you!

We value our team members and are proud to offer:

• Employee benefit schemes
• Hourly rate up to $41.00 per hour
• Nationally recognised training certification
• Full time work 38hrs per week Mon-Fri
• Great work culture and team spirit!

Why join Hydraulink? Check out what our team have to say about us!

• Hydraulink values employees, we are not just a number
• Great culture (family) - supportive colleagues and working environment
• National brand - better than single independents
• Good career progression, Hydraulink promotes from within

About the person

We are looking for someone with the following:

• Knowledge of hydraulic hoses and fittings
• Previous experience with Pronto (advantageous)
• Effective communicator
• Confident in dealing with clients in our branch and building trusted relationships

About the company

At Hydraulink we like to keep things moving, it's in our DNA. After all we are a leading multinational hose and fittings brand with a huge network in Australia, New Zealand and Asia Pacific.

We have driven that service reach on a unique blend of company branches, franchisees and distributors. Hydraulink’s combined knowledge base can assist with anything from breakdowns to full installations.

We are building on over 80 years of success, and constantly looking at what's next to drive the future for us, and to deliver for our customers. This is where you come in.

Applicants MUST HAVE Residency or valid working rights as well as a current driver's license. A pre-­employment medical (including drug & alcohol screen) & criminal record check may form part of our recruitment process.

Check us out at www.hydraulink.com.au

Skills and Experiences:

• Minimum of one year's experience in an industrial or mechanical environment
• Experience with hydraulic hose and fittings is preferred but not essential
• A relevant trade or tertiary qualification in mechanics, engineering, or a related field is preferred, or a minimum of one years' experience in a field service technician role, ideally within the hydraulics industry
• Minimum Hydraulink Certificate of Competency
• Strong mechanical aptitude and proficiency with common hand tools
• Ability to assemble and crimp hydraulic hose assemblies to specification
• Knowledge of hydraulic systems, fittings, and components
• Ability to understand, diagnose, and troubleshoot hydraulic systems
• Stock management and identification of correct products
• Competent computer skills, including Microsoft Office
• Full New Zealand Class 1 Driver Licence
• Physically fit and able to safely lift up to 25 kg
• Effectively use digital technologies, mobile applications, AI tools, and new systems to improve productivity, customer service, and work efficiency
• Ability to increase revenue through sound account and customer development skills
• Adaptability/Flexibility: Maintaining productivity when experiencing changes in work tasks or the work environment
• Attention to Detail: Able to 'zoom in' to detail quickly and accurately
• Interpersonal/Problem Solving: Considers all relevant perspectives and facilitates understanding
• Client Management: Understands the customer and their needs; Provides excellent customer service
• Planning and Organization: Manages own and others time effectively to achieve objectives