Branch Service Technician

Introduction:
We are looking for a branch technician to join our team in Whangarei.

Description:
This is a role primarily providing high-level face-to-face customer service, with full on-the-job training.
We are looking for a motivated person to join our great team in the "Winterless North".

About the role

This is a busy and varied role, which includes

• Answering the phone, taking and keying orders.
• Manufacturing of hoses for walk-in customers through the hose shop.
• Picking, packing & sending urgent orders when required.
• Warehouse work, including stock takes and accurate inventory
• Ensure all aspects of Karcher systems, purchasing, sales and stock allocation are accurate

Ultimately you also get an opportunity to become a mobile sales & service technician if that is a path you wish to follow. 

About the person

We are looking for someone with:

• Someone who is genuinely able to pick up new processes quickly.
• A people person who is comfortable talking to customers and is a good team player.
• Flexibility for work hours, there is Saturday morning work on a roster basis.
• A good mechanical aptitude would be beneficial.
• A willingness and flexibility to take on tasks and responsibilities "outside the square".
• Good physical fitness (some heavy lifting is involved).
• Troubleshooting and problem-solving skills.

We offer an opportunity for you to contribute to the growth of the business in a role that will stretch you.

• Good remuneration and bonus
• An opportunity to learn and grow in our industry
• Medical Insurance and gym subsidies

About the company

Hydraulink was founded in 1945 and today, we are a leading manufacturer and supplier of hydraulic hose and fittings.

We offer everything from sales and supply to rapid repair service, workshop expertise, installations, and on-site support at remote large-scale projects. Hydraulink operates to give our customers the right products and services at the right time and deliver maximum value alongside unparalleled service - creating long-term business relationships.

The Hydraulink network is extensive, with broad coverage throughout Australia, New Zealand and the Asia Pacific. With over 400 service points, Hydraulink aims to have a 24/7 mobile service HSST wherever we’re needed - that’s where you come in. We seek to give our customers the peace of mind that they can rely on us and our team of expert technicians to get their business back on track with minimal downtime - saving them time, hassle and money. To fulfil these goals, we need a workforce of quality, reliable, flexible and clever candidates, so if that’s you, we’re looking forward to receiving your application.

Please note – applicants MUST HAVE Residency or Citizenship for New Zealand as well as a full and current driver's license. A pre-employment medical (including drug and alcohol screen) check will form part of our recruitment process.

Check us out at www.hydraulink.com or give Shelley a call on 027 224 2395.