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police department

Business Analyst

Posted on July 26, 2025

New York, United States of America
68213.0 - 187716.0 USD (yearly)

Full Time

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POLICE DEPARTMENT

Posted On: 07/26/2025

Full-Time

Location

NYC-ALL BOROS

Exam May Be Required

Department

Personnel Bureau/Civ & Cad

Salary Range:

$68,213.00 – $187,716.00

Job Description

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The NYPD strives to foster a safe and fair city by incorporating Neighborhood Policing into all facets of Department operations and solve the problems that create crime and disorder through an interdependent relationship between the people and its police, and by pioneering strategic innovation.

The Personnel Bureau's Business Process Improvement Unit plays a central role in enhancing the efficiency, effectiveness, and alignment of the Personnel Bureau's operations with the overall strategic objectives of the NYPD. By leveraging Lean Six Sigma, project management methodologies, and advanced technology, the BPI-PMO will ensure that HR services are optimized for the agency's needs, delivering measurable improvements in employee experience, retention, and overall organizational performance. Projects will include the streamlining of human resources projects, project management excellence, data-driven decision making, aligning HR efforts with organizational goals, change management, technology integration, and cross-departmental collaboration.

The NYPD is seeking a highly skilled and motivated Business Analyst to join the Personnel Bureau's Business Process Improvement Unit to support the Director in driving strategic business process improvements across the agency’s HR functions.

Utilize a data-driven quality strategy known as DMAIC (Define, Measure, Analyze, Improve and Control) to improve business processes.
Assist in defining operational issues, improvement activities, opportunities for improvement, project goals, and customer requirements.
Measure business process performance by creating process maps to record all activities performed as part of a business process.
Assess the ability of a business process to meet specifications.
Analyze the frequency of operational problems or root causes.
Conduct research to determine the root cause of operational issues by gathering feedback from operational users.
Assist in improving process performance by addressing and eliminating the root causes.
Control the improved process and future process performance by creating Standard Operating Procedures (SOPs) to document what is needed to keep an improved process at its current level.
Utilize analytical tools (e.g. control charts) and procedures to monitor process behavior, discover issues in internal systems, and find solutions to operational issues.

WORK LOCATION:
1 Police Plaza

HOURS/ SHIFT:
Monday-Friday; 9:00 AM - 5:00 PM

ADDITIONAL INFORMATION
In compliance with federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.

ADMINISTRATIVE STAFF ANALYST - 10026

Minimum Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

Preferred Skills

The ideal candidate will have a strong foundation in business analysis, project management, and process optimization, with a focus on improving efficiency, enhancing service delivery, and aligning HR processes with the broader goals of the agency. - Strong analytical, problem-solving, and organizational skills. - Experience with Agile or Waterfall project methodologies. - Knowledge of HR processes, systems, and tech tools. - Excellent communication and stakeholder engagement abilities. - Ability to work independently and on cross-functional teams. - Lean Six Sigma or PMP certification a plus - 5+ years in business analysis, process improvement, or project management, preferably in HR or the public sector. - Experience supporting initiatives using Lean Six Sigma, Agile, or similar. - Familiarity with HR systems (e.g., payroll, onboarding, performance, HRIS). - Preference for candidates with experience on IT-related projects.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Shortlist

Job ID

721758

Title code

10026

Civil service title

ADMINISTRATIVE STAFF ANALYST

Title classification

Competitive-1

Business title

Business Analyst

Posted until