Business Automation Executive , Osprey Hotel Limited

Discover Your Future at Osprey Hotel – Where Every Day is a New Opportunity!

Our Hotel:

The Osprey Hotel a luxury four-star spa hotel situated in the heart of vibrant Naas town, only 35 minutes from Dublin – an idyllic location! Perfect for exploring the abundance of family activities around Kildare or wandering further into Ireland’s Ancient East.

Are you looking for a workplace that values your skills, nurtures your growth, and fosters a vibrant and dynamic environment? Look no further than the Osprey Hotel

Getting to the Osprey : Free onsite parking for staff . Using public transport , the bus will leave you just a short walk away from the hotel. Using the train , you can hop on the feeder bus into Naas from the Sallins train station and this will leave you with just a short walk to the hotel.

The Role:

We are seeking a forward‑thinking Business Automation Executive to drive digital transformation across the hotel. This role supports Operations, Sales, Marketing, and Revenue teams by streamlining processes, improving efficiency, and enhancing the guest journey through smart automation and system optimization.

About The Role

Duties will include:

Key Responsibilities

• Analyze operational, sales, and marketing workflows to identify opportunities for automation and process improvement.
• Manage and optimize hotel systems (PMS, CRM, POS, channel manager, marketing tools) to ensure seamless data flow and reduce manual workload.
• Develop automated reporting dashboards for , sales performance, guest insights, and campaign results.
• Support Sales & Marketing with CRM automation, lead management workflows, targeted segmentation, and automated email campaigns.
• Enhance the guest journey through automated pre‑arrival, in‑stay, and post‑stay communications, upselling, and personalization.
• Collaborate with department heads to implement digital solutions that improve efficiency and support commercial goals.
• Train teams on new systems, tools, and automated processes to ensure smooth adoption.
• Maintain data accuracy, system compliance, and GDPR standards across all automated workflows.
• Research and recommend new technologies that support operational excellence and revenue growth.

Required Criteria

• Level 8 in Hospitality Management
• Experience working in a hotel in Operations, sales and Marketing

Skills Needed

Hospitality

About The Company

Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.

Company Culture

PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.

Company Benefits

PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success.

Just some of the benefits of working with us:

• Great Place to Work Accredited in UK 2025 & 2026 and in Ireland since 2023

• Achieved Great Place to Work Best Workplace listing in Retail, Hospitality & Leisure in UK 2025

• Achieved Great Place to Work Best Workplace listing for Women in UK in 2025

• PREM Group UK & Ireland listed as one of the Fortune 100 Best Large Companies to Work For™ Europe for 2025

• Excellent working environment

• Learning & development opportunities

• Career progression opportunities

• Competitive salary

• Staff uniform

• Excellent hotel staff rates across Ireland, UK & Continental Europe for employees and friends and family rates

• Employee assistance programme

• Annual Employee recognition awards including long service recognition

Employee discounts, Competitive salary, Long service recognition, Employee Assistance Scheme, Culture of recognition, On the job learning, Progression opportunities, Staff celebration events

Salary

€17.60 per hour