Business Development Representative (German Speaking)

RoomRaccoon:

RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system.

Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa. Our benefits include equity, formal training budget allowance, annual hotel allowance, as well as birthday and Xmas vouchers.

Interested? Keep reading on!

Job title: Sales Specialist / Sales Business Representative / Business Development Representative

Location: Only considering applications-based in Germany (remote); Lisbon, Portugal; Breda, The Netherlands; and Cape Town South Africa

Language: German

Work-type: On-site/Remote, depending on where you are based

Terms: Full-time

Your North Star

The mission of a Sales Specialist is driving consistent revenue growth by deeply understanding customer needs, building strong relationships, and offering tailored solutions that deliver exceptional value. The ultimate goal is to align sales strategies with the broader business objectives, ensuring long-term customer satisfaction and loyalty. By leveraging data-driven insights, optimise sales processes, and stay agile in a dynamic market.

Day in the life of a Sales Specialist

• Regularly follow up on and nurture outbound leads to keeping potential clients engaged.
• Utilise CRM to effectively manage and track interactions with prospects.
• Analyse market and tailor strategies to increase conversion rates.
• Initiate contact with potential clients through various channels, including phone, email, and social media.
• Understand and articulate the value proposition clearly to spark interest among prospects.
• Identify and leverage industry trends and insights to engage in meaningful conversations with potential clients.
• Design and execute targeted email marketing campaigns to attract and nurture leads.
• Test and optimise email content and delivery strategies to improve open rates and engagement.
• Analyse campaign performance and make data-driven decisions to enhance future campaigns.
• Develop and implement strategies to expand the outreach program, focusing on innovative tactics to reach and engage target markets.
• Collaborate with sales and marketing teams to align outbound initiatives with overall business goals.
• Continuously seek out new opportunities and channels for outreach to broaden the prospect base.

Key Skills:

• 1-3 years of experience in a sales role, preferably with a background in Hospitality and/or SaaS.
• Sales/business development experience.
• Strong communication skills, with the ability to clearly convey messages in written and verbal form.
• Experience with CRM software and email marketing tools.
• Ability to work independently and as part of a team, with a proactive and results-driven approach.

• Creative thinker with strong analytical skills, able to interpret data to inform strategies.
• Demonstrated ability to meet and exceed targets in a sales or marketing role.

Beneficial skills:

• Hotel or SaaS experience

How to be successful as as a Sales Specialist:

• Master Product and Market Knowledge: Understand your product, industry trends, and competitors to stay competitive and relevant.
• Build Strong Relationships: Listen to clients' needs, position yourself as a trusted advisor, and nurture long-term connections.
• Manage Time and Stay Organised: Prioritise leads, use CRM tools to track interactions, and maintain a disciplined schedule.
• Stay Adaptable: Be open to adjusting strategies based on market changes and customer feedback.
• Develop Resilience: Handle rejection positively, learn from setbacks, and stay motivated to achieve long-term goals.

Perks

• Mac environment
• Incentive based commission
• Formal Training budget
• Annual Hotel experience
• Equity
• Birthday Vouchers

RoomRaccoon Values

• Accountability
• Beat Yesterday
• Clock Speed
• Deals a Deal
• Empower Another

Disclaimer: Thanks so much for your excitement about joining RoomRaccoon! We’re lucky to have so many talented people eager to be part of our team, so we’re reviewing applications as they come in. If you don’t hear from us within three weeks, it means we’ve decided to move forward with other candidates this time—but don’t be discouraged! Keep an eye on our careers page, and we’d love for you to apply for roles that fit your talents in the future!