Business Office Representative (Surgery Scheduler)

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Come be a part of our growing team! Business Office Representative needed for ambulatory surgery center in the Rush University Medical Center complex.

Position Summary

We are seeking an experienced Business Office Representative with a strong background in surgery scheduling and ASC operations. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment where accuracy and communication are key.

Key Responsibilities

• Coordinate and schedule surgical procedures efficiently and accurately.
• Verify patient insurance eligibility, benefits, and pre-certification requirements.
• Ensure completion and accuracy of patient registration, demographics, and case documentation.
• Communicate with surgeons' offices to confirm case details, required documentation, and pre-op requirements.
• Collaborate with clinical, billing, and authorization teams to ensure cases are cleared for scheduling.
• Assist with front-office duties including check-in/out, payment collection, and answering patient inquiries.
• Maintain compliance with HIPAA and ASC operational policies.
• Support other business office functions as needed, including charge entry, posting, or medical records.

Qualifications

• Minimum 1 years of experience, 2 years preferred in an Ambulatory Surgery Center (ASC) required.
• Proven experience in surgery scheduling within an ASC setting required.
• Strong understanding of insurance verification, pre-certification, and prior authorization processes.
• Familiarity with EHR and scheduling software (e.g., AdvantX, HST, Amkai, SIS, etc.).
• Excellent communication and organizational skills.
• Professional demeanor and customer service skills.
• High school diploma or equivalent required; additional certification or healthcare coursework preferred.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person