Business Operations Assistant - Value & Risk Advisory

Are you a highly organiszed operations professional ready to drive sector excellence? Join JLL's Valuation Services team as a Business Operations Coordinator Assistant and become the part of the central hub connecting stakeholders, streamlining processes, and championing technology integration across your assigned sector nationally.

What You'll Do:

Stakeholder Management & Coordination

• Serve as the key point of contact between Operations, sector personnel, and the Business Technology Manager
• Build and maintain strong working relationships with sector stakeholders nationally
• Provide seamless coordination across all sector touchpoints and forward relevant communications

Sector Operations Management

• Coordinate sector meetings and maintain comprehensive national WIP reports
• Establish and manage the National Sector SharePoint site with consistent job folder structures
• Monitor sector performance metrics and identify improvement opportunities

Technology & Process Excellence

• Facilitate JBS integration and provide training for sector-specific tools, systems, and processes
• Review and improve JBS playbook documentation and coordinate Centre of Excellence integration
• Champion automation initiatives supporting the 85% automation goal and identify standardiszation opportunities

Financial Management

• Support rollout of new financial processes and assist with application/subscription audits
• Help manage assigned Sector P&L (T&E, OpEx, CI) and monthly financial reporting
• Oversee debtor management for the sector

Content & Communication Management

• Maintain JLL website personnel profiles, valuation report templates, and client databases
• Assist with social media management and coordinate LinkedIn content
• Work with Sector head and Marketing on white papers and ensure consistent brand standards
• Assist with the running and co-ordination of any in house marketing events

Compliance & Strategic Support

• Serve as or facilitate ESG champion for the sector
• Coordinate with VARA Compliance Team on regulatory requirements and annual APIV data reporting
• Support strategic planning and reporting initiatives

Staff Management & Development

• Coordinate staff onboarding/offboarding processes nationallyfor your Sector
• Organisze training and CPD programs (RMM) and manage travel logistics where required
• Foster team cohesion and support career progression (AV to CPV/RPV)

What We're Looking For:

Essential Requirements

• Previous experience in coordination or senior administrative roles within professional services
• Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, SharePoint)
• Demonstrated experience with process improvement and standardisazation initiatives
• Strong project coordination, organiszational, and stakeholder management abilities
• Excellent written and verbal communication skills
• Experience managing multiple stakeholders and complex workflows

Preferred Qualifications

• Background in property, valuations, or related professional services
• Experience with automation tools and digital transformation projects
• Knowledge of compliance and regulatory requirements in professional services
• Familiarity with CRM systems, job management systems, or similar platforms
• Understanding of ESG principles and reporting requirements (Preferred, but not essential)

Personal Attributes

• Self-starter with strong initiative and problem-solving capabilities
• Detail-oriented with exceptional organiszational skills and calm under pressure
• Collaborative team player committed to continuous learning
• Forward thinker with strong cultural awareness and ability to work with diverse teams nationally