Business Operations Coordinator

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Dear Job seekers,

We are hiring for Business Operations Coordinator, for Panchkula location.

Job timings - 5.30 pm to 2.30 am US Shift - Monday to Friday

*Excellent communication skills in English is required for this job

We are seeking a highly versatile, proactive, and articulate Business Operations Coordinator to serve as the operational backbone of our company.

In this "all-rounder" role, you will wear multiple hats, seamlessly driving sales support, day-to-day operations, and administrative functions.

As a key partner to our leadership team, you will ensure our business runs smoothly, efficiently, and professionally.

The ideal candidate is a master generalist with exceptional, native-level English communication skills who thrives in a fast-paced environment and takes pride in flawless execution.

• Client Onboarding & Communication: Serve as a primary, professional point of contact for clients, managing correspondence with flawless English prose.
• Lead Management: Respond to inbound inquiries, qualify leads, schedule pitches, and follow up diligently to support the sales pipeline.
• Proposal & Contract Generation: Draft, proofread, and format high-quality sales proposals, presentations, and client agreements.
• Account Retention: Maintain strong relationships with existing clients to ensure high satisfaction and identify upsell opportunities.
• Workflow Optimization: Monitor daily business workflows, identifying bottlenecks and implementing efficient solutions to improve productivity.
• Project Coordination: Track project timelines, coordinate across internal resources, and ensure deliverables are met on time.
• Data & Reporting: Maintain CRM and internal databases with high accuracy; compile weekly or monthly operational performance reports for leadership.
• Vendor Management: Liaise with external vendors, contractors, and service providers to ensure seamless service delivery.
• Executive Assistance: Manage calendars, schedule meetings, and handle critical email correspondence for the business owner.
• Basic Financial Admin: Assist with invoicing, tracking expenses, following up on unpaid receipts, and preparing basic financial summaries.
• Documentation & Compliance: Create, organize, and maintain digital filing systems, standard operating procedures (SOPs), and company policies.

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Work Location: In person