Business & Systems Transformation Team Lead

Job Reference: 1028745

About the Role:

This is an exciting opportunity to shape the future of research support at Curtin. As the Business & Systems Transformation Team Lead, you will lead the design, coordination and implementation of process, reporting and system improvements that drive excellence across our research services. In this influential role, you will champion business process improvement, streamline workflows and enhance engagement to deliver high-quality and efficient end user focused support.

Reporting to the Director, Research Services, you will partner closely with the Research Office Senior Management Group and a wide network of internal and external stakeholders. Together with your team of Business, Systems and Data Analysts, you’ll help strengthen Curtin’s position as a leader in research, ensuring we remain agile, innovative and ahead of the curve.

If you’re passionate about fostering a values-led culture and making a genuine impact in a vibrant, forward-thinking environment, we’d love to hear from you.

Your responsibilities will include:

• Lead the planning and delivery of business and system transformation initiatives, regularly reviewing and prioritising activities to maximise impact and value.
• Manage the development of processes, guidelines, training and tools that support customers and research system users.
• Drive effective communication strategies to strengthen research systems management and support the rollout of future system and process enhancements.
• Provide leadership in developing systems, processes and support resources that improve the experience of customers and system users.
• Work collaboratively with internal and external stakeholders, navigating differing objectives and approaches to achieve successful outcomes.

We are looking for (selection criteria):

• Values-led leadership experience with a proven ability to initiate, lead and manage change in a complex, evolving research environment aligned to the University’s vision.
• Experience implementing best practices, driving continuous improvement, and delivering client-focused services that enhance efficiency and effectiveness.
• Strong team leadership and management skills, with the ability to foster an engaged, customer focused and high performing team culture.
• Exceptional interpersonal and communication skills, with the ability to engage and influence others, build productive relationships across diverse groups, and prepare high-quality reports and correspondence.
• Proven capability to negotiate and influence diverse stakeholder groups with competing interests in a changing environment.
• Experience working within a tertiary education environment.

Role Requirements:
About the Research Office at Curtin

At Curtin, our research strikes a dynamic balance between demand-driven projects that tackle real-world problems for industry and society, and researcher-driven pursuits that push the boundaries of knowledge. From science and engineering to health, society and business, our work is broad, ambitious and impactful.

The Research Office at Curtin (ROC) plays a vital role in enabling this diverse research activity. As a collaborative team, we provide expert administrative support and manage the key systems that underpin the research lifecycle - helping Curtin researchers set up, manage and grow their projects with confidence.

About Curtin University

We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/

What We Offer You:

Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more. For more information, check out our benefits page!

For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/

Join Us!

If this sounds like your next role, please click APPLY NOW and provide the following documents:

• CV
• Cover Letter outlining your skills and experience in relation to the selection criteria in the advert

If you have any queries in relation to this opportunity or the application process, please contact our careers team on CurtinCareers@curtin.edu.au or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.

Applications close: Sunday, 20 July 2025.

Disclaimer: Please note that there is no standardised time for the closing of adverts on the specified date. Therefore, we recommend submitting your application ahead of this deadline. Late applications will not be considered, and only successful candidates will be contacted.

Please note we are not accepting applications from recruitment agencies at this time.

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.