Café Manager

Welcome to Haven,

Nestled in the heart of Broome's vibrant Chinatown, we offer a fresh dining experience that combines specialty Western Australian roasted coffee, innovative brunch classics with a twist, and warm, friendly service.

We’re on the lookout to fill the role of a full-time Café Manager.

We’re searching for an outstanding candidate who’s energetic, passionate and has suitable experience in high volume, fast paced hospitality environments.

What we can offer you:
- Competitive remuneration
- Job security
- Enjoyable work environment
- Work/Life balance, with early finishes, no evenings & occasional weekends off
- Continued training and support
- Personal and professional growth opportunities

What we’re looking for:
-Minimum Diploma qualification in Hospitality or similar field or at least 3 years of relevant work experience in lieu of qualifications
- Confident hospitality professional with at least 2 years of experience in Café Manager role
- Flexible availability
- Able to efficiently manage multiple tasks within the demanding pace of a café environment while upholding quality standards;
- Possess strong problem-solving skills to swiftly address and resolve various challenges, be it handling customer complaints, addressing kitchen mishaps, or managing staffing issues.
- Passion for food & beverages with attention to detail

Your role will include:
- Supervising and managing staff members to ensure smooth operations during shifts
- Creating and implementing staff rosters to ensure optimal coverage
- Building and fostering a cohesive team environment through team-building activities
- Providing staff training and development opportunities to enhance their skills
- Ensuring customer satisfaction through exceptional service and addressing any concerns promptly
- Serving customers and maintaining a friendly and welcoming atmosphere
- Ensure all food and beverage are prepared in accordance with health and safety regulations
- Oversee the preparation of hot and cold beverages including coffee, tea and other speciality beverages
- Maintain cleanliness and organisation of the front of house area
- Monitor inventory levels of food and beverage and placing orders where needed
- Collaborating with the kitchen staff to ensure smooth communication and coordination between front of house and back of house
- Manage cash handling procedures, including POS operations and balancing
- Learn all areas of the operation, including the kitchen, to provide support when/if needed
- Stock count & ordering

If you are ambitious, hardworking and have a genuine passion for coffee and great hospo service + love living in Broome, then we would love to hear from you!

Applicants without previous experience will not be considered.

Job Type: Full-time

Pay: From $71,000.00 per year

Benefits:

• Professional development assistance

Schedule:

• Day shift

Work Authorisation:

• Australia (Preferred)

Work Location: In person

Expected Start Date: 09/12/2024