Café Manager | Collective

Café Manager | Collective
University of Canterbury Student Association (UCSA)

• Full time

• Monday-Friday

• Dovedale Campus, Ilam

Do you have a passion for making great coffee, serving delicious food, and leading a team to deliver an exceptional for your customers? Join us as the Cafe Manager at Collective Café, located at the Dovedale Campus, where you'll oversee a busy, thriving café.

Key Responsibilities:

• Customer Experience: Lead the Front of House team to ensure outstanding service and a welcoming atmosphere for every customer.
• Operations: Oversee daily café operations, including cash handling, stock control, and pricing to drive profitability. Jump in as needed to assist with food prep duties and ensure the café runs smoothly.
• Menu & Offerings: Ensure the food cabinet is always stocked with fresh, high-quality offerings, and the menu reflects top notch options for customers.
• Staff Leadership: Maintain high standards of service, product quality, and teamwork.
• Promotion: Develop and implement promotional initiatives to boost sales and engage customers.

What We're Looking For:

Experience:

• 2-5 years prior experience in a busy café or food & beverage outlet.
• At least 2 years’ experience in leading a team.

Personal Attributes:

• Excellent customer service, with a positive and professional demeanour.
• Honest, reliable, and able to work efficiently under pressure.
• Strong time management and communication skills.
• Ability to supervise staff and foster a team environment.
• Friendly, approachable, and committed to high standards of personal hygiene.

About UCSA

Nau Mai Ki Te Rōpū Akonga ō Te Whare Wānanga ō Waitaha

Welcome to The University of Canterbury Students’ Association (UCSA)

Established in 1894, the UCSA is a registered not-for-profit organisation that supports UC students to succeed and belong.

Our organisation is governed by an elected Student Executive, and we employ over 300 staff. Together, we dish up a range of student-focused services, including advocacy and welfare, representation, subsidised dental and optometry, early learning centres, club support, events, and media.

How to Apply

Please apply through our careers site. We will be reviewing applications as they are received, and applications will close upon the appointment of a successful candidate.