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Cafe Assistant

Posted on July 8, 2025

  • Full Time

Cafe Assistant

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We are currently recruiting for a Café Assistant on a full time basis in our Tram Cafe located in Albert College Park, Dublin 9.

The Café Assistant is responsible for supporting the day-to-day operations of the café, delivering outstanding customer service, maintaining cleanliness, and ensuring a welcoming environment for our guests.

Customer Service:

  • Providing exceptional service by greeting customers with a friendly attitude.
  • Efficiently handling customer orders and complaints, ensuring they are processed accurately and in a timely manner.
  • Ensuring clear knowledge of all menu items, including allergens, pricing and promotions to assist with customers questions and queries.
  • Using upselling techniques to increase sales opportunities by recommending additional items.

POS System Operation:

  • Accurately handling cash and card transactions using the point of sale (POS) system.
  • Balancing the till at the end of each shift by counting the cash.

Food and Beverage Preparation:

  • Assisting in the preparation and presentation of food and beverages according to the café’s standards.
  • Ensuring proper food labelling and storage of food items.
  • Adhering strictly to Health & Safety procedures, including HACCP guidelines, to ensure a safe working environment and compliance with food safety regulations.
  • Responsible for ensuring that all temperature checks are completed as required each day.

Cleaning and Maintenance:

  • Keeping inside and outside work surfaces, customer tables, seating areas, customer and staff toilets clean and organized throughout the day
  • Carrying out deep cleaning tasks for all café equipment and areas, including dishwashers, Merrychef, ice cream machine, bins, fridges, coffee machines, and bathrooms, ensuring all are kept maintained.
  • Reporting any faults or issues of equipment to supervisor/manager
  • Carrying out daily opening and closing shift responsibilities as per the scheduled roster.

Ordering & Stock Control:

  • Responsible for internal kitchen ordering.
  • Rotating and organising the stock on site.

Compliance:

  • Complying with all company procedures and policies as outlined in the company handbook.

Additional Responsibilities:

  • Any other tasks or duties reasonably requested by the Manager.

The Ideal Candidate-

  • Barista experience is required.

· Excellent communication and interpersonal skills.

· Ability to work effectively in a team and handle a fast-paced environment.

· Attention to detail and willingness to learn new tasks.

· Ability to work as part of a team

· Ability to handle cash transactions and using a POS system.

· Flexibility to work varying shifts, including weekends and holidays.

Hold a valid permit to work in Ireland.

Job Type: Full-time

Pay: €13.50 per hour

Benefits:

  • Bike to work scheme
  • Company events
  • Employee discount
  • Food allowance
  • Sick pay

Schedule:

  • 8 hour shift
  • Weekend availability

Application question(s):

  • Are you able to commute to the Cafe's location?-Dublin 9
  • This position is Full Time- Are you fully available between Monday-Sunday (35-40 hours) per week with no restrictions?

Work authorisation:

  • Ireland (required)

Work Location: In person


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