Cafe Stewards - Lymington

Job Title: Café Steward

Our Retail team is looking for motivated, customer service savvy Café Stewards in our Lymington port to contribute towards our high standard of customer service in all catering/retail areas.

These roles are to cover our summer season starting in March until November 2025.

What you’ll be doing

· Prompt and efficient opening and closing of the retail outlets in our ports

· Serving customers and colleagues a range of hot and cold beverages and food while maintaining excellent customer service

· Ensure all transactions are keyed correctly

· Maintain an appropriate range of food and beverage products, to ensure maximum sales

· Ensure compliance of all health, safety and food hygiene regulations

What we’re looking for

· Barista experience essential

· Excellent Customer Service skills

· Retail or Hospitality experience

· Able to work at pace while maintaining accuracy and high levels of customer service

· Sound understanding of current Food Hygiene Regulations would be an advantage but not essential

Who we are

We are Wightlink. We are Captains, Baristas, Accountants, Engineers, Cleaners, Port Operators Technicians and many more

We’ve been carrying people across the Solent for over 160 years and things have changed a lot in that time. Bigger ferries, more passengers, quicker crossing times - but some things remain the same; not least our dedication to providing the best service possible and our passion for the Isle of Wight.

Our mission is to be the easiest way to cross the Solent with outstanding customer service and we’re always looking for outstanding people who can help us deliver on it. We’re an equal opportunities employer with a strong focus on diversity and inclusion. Safety is at the heart of everything we do, and we’re backed by some of the world’s leading investors.

We take our commitment to the environment seriously and you can play a part in helping us achieve our goals. We already operate England’s first hybrid energy ship, Victoria of Wight, and have implemented a wide range of initiatives to protect the sea, land and air that surround us. With big plans for the future, it’s a great time to join us – we’ve pledged to further reduce our carbon emissions significantly over the next decade.

We’re often asked why it’s so great to work at Wightlink. Perhaps it’s because we offer:

· A competitive salary

· 33 days pro-rata annual leave

· Clear and supported career progression

· A generous pension scheme

· Concessionary ferry travel for you and your family

· Discount on food & drink as well as exclusive discounts at a range of Island and Mainland businesses

· Free parking

· A chance to make a difference to the communities that depend on our lifeline service

Job Types: Full-time, Fixed term contract
Contract length: 8 months

Pay: £13.45 per hour

Expected hours: 20 – 35 per week

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift
• Overtime

Work Location: In person

Expected start date: 03/03/2025