Find Your Next Job

Call Center Operator

Posted on Dec. 24, 2024

  • Sydney, Australia
  • 0 - 0 USD (yearly)
  • Full Time

Call Center Operator

Tailor Your Resume for this Job


We are seeking a dedicated and professional Call Center Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer service and support. The ideal candidate will possess strong communication skills, a good understanding of medical terminology, and the ability to analyze customer needs effectively. Multilingual candidates are highly encouraged to apply as we serve a diverse clientele.

Duties

Respond to incoming calls and inquiries in a timely and professional manner.

Provide accurate information regarding services and assist customers with their needs.

Utilize medical terminology to address client questions and concerns appropriately.

Maintain a high level of phone etiquette while ensuring customer satisfaction.

Perform data entry tasks accurately to update client records and information.

Analyze customer feedback to improve service delivery and resolve issues.

Collaborate with other departments to ensure seamless service for clients.

Assist in training new staff members on best practices in customer service.

Requirements

Proven experience in customer service, preferably in a medical office setting.

Excellent verbal communication skills with the ability to convey information clearly.

Strong understanding of medical terminology is preferred but not mandatory.

Ability to analyze situations and provide effective solutions quickly.

Proficient in data entry with attention to detail.

Bilingual or multilingual abilities are a plus, especially in English and Spanish or other languages.

Strong phone etiquette and interpersonal skills are essential for this role.

Must be able to work flexible hours as needed.

Join our team and contribute to providing outstanding service that makes a difference in our clients' lives!

Job Type: Full-time

Pay: $41.88 – $55.80 per hour

Benefits:

  • Employee discount
  • Salary packaging
  • Work from home

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Monday to Friday

Supplementary Pay:

  • Overtime pay
  • Performance bonus

Work Authorisation:

  • Australia (Preferred)

Work Location: On the road


Tailor Your Resume for this Job


Share with Friends!

Similar Jobs


Motohelp Motohelp

Operatore Call Center

Cerchiamo operatore telefonico per azienda di trasporti, mansioni principali inserimento dati e ass…

Full Time | Roma, Italy

Apply 10 hours, 29 minutes ago

Town of Weymouth-Recreation Town of Weymouth-Recreation

Staff Assistant

STAFF ASSISTANTHiring Range: $48,882.49 to $51,207.00DefinitionThe Staff Assistant supports the dev…

Full Time | North weymouth, United States of America

Apply 12 hours, 45 minutes ago

Genius Plan Genius Plan

(No Vendita) Sonikall Call Center Nola Fisso 500€ Operatore Telefonico 4h

Cerchiamo operatori telefonici per call center sede Nola fisso 500€anche prima esperienzaDURAN…

Full Time | Nola, Italy

Apply 1 week, 5 days ago

RW Consumer Products RW Consumer Products

Experienced Production Machine Operator (All Shifts)

Production Employees - Shift Hours: (7am - 3pm) OR (3pm - 11pm) OR (11pm to 7am)Location: St. Alber…

Full Time | St. albert, Canada

Apply 2 weeks, 5 days ago

Veolia Veolia

Customer Service Supervisor

Company Description Veolia in North America is the top-ranked environmental company in the United S…

Full Time | Hummelstown, United States of America

Apply 3 weeks ago

Great Southern Wood Preserving Great Southern Wood Preserving

Treating Operator 12pm-8pm

Great Southern Wood Preserving, Inc. producer of Yellawood brand Pressure-Treated Pine is seeking L…

Full Time | Rocky mount, United States of America

Apply 3 weeks, 4 days ago

Trap Reve Call Center Trap Reve Call Center

Operatori Telefonici Part-Time

Lavoro Part-Time e Full-Time | Azienda Solida dal 2004Vuoi lavorare in un ambiente sereno, dinamico…

Part Time | Pompei, Italy

Apply 1 month ago

Mullinahinch House Nursing Home Mullinahinch House Nursing Home

Health Care Assistant

Applications are invited for the position of full-time/part-time Health Care Assistant. This is a f…

Full Time | Monaghan, Ireland

Apply 1 month ago