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Call Centre Associate
Posted on Jan. 20, 2025
- Singapore, Singapore
- 0 - 0 USD (yearly)
- Full Time
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Job Responsibilities
· Answer high-volume inbound calls and respond to inquiries related to day surgery and/or imaging services.
· Manage all dial in booking and WhatsApp/online scheduling.
· Schedule appointments and manage patient records accurately.
· Address patient’s concerns with empathy
· Collaborate with medical staff to resolve issues efficiently.
· Maintain confidentiality in compliance with PDPA regulations.
· Support administrative work and other duties as assigned.
Job Requirements:
· Minimum GCE O Levels with at one year experience in a customer service role.
· Experience in call centre, customer service or healthcare industry will be advantageous
· Excellent team player with strong interpersonal and communication skills
· Customer-oriented and highly adaptable in a dynamic and fast-paced environment
· Proficient in Microsoft Office applications
Job Type: Full-time
Pay: Up to $3,000.00 per month
Schedule:
- Monday to Friday
- Weekend availability
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