Call Taker/Dispatcher

Parker Service, Inc is looking to hire a Call Taker to join our growing team! Parker's is a family-owned and operated towing service that has over 5 locations throughout the Fort Wayne area, more than 140 large and small hook trucks/equipment and over 120 employees. Parker’s has been reliably and honestly providing excellent customer service to the Fort Wayne area for almost 90 years. We value our employees and understand the importance of work-life balance.

We will be conducting open interviews on Tuesday, September 3rd from 9 am to 3 pm. Those who apply will receive a message with the information needed for the open interviews.

Looking to make an immediate hire!

Pay starts at $16.00/hour with potential for growth!

Hours:

We are hiring both 6 am to 6 pm on a Swing Shift Schedule

Benefits:

• Health Insurance
• Life Insurance
• 401K with Match
• Paid Vacation
• PTO
• Disability Insurance
• Great work environment

Duties and Responsibilities:

• Assisting Customers Over the Phone
• Using a Computer Program for Call Taking, Dispatching, and GPS Tracking
• Taking Credit Card Payments
• Keeping Accurate Records

Qualifications:

• Previous Dispatching or Roadside Assistance experience preferred, but not needed
• Ability to Multitask
• Communication Skills
• Adaptability
• Self-Motivated
• Ability to Work in Both Team and Independent Settings
• Willing to Learn
• Ability to Handle High Pressure Situations

Apply online today!

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Holidays
• Weekends as needed

Application Question(s):

• Do you have any dispatching experience?
• Describe your customer service experience.

Work Location: In person