Care And Support Worker - Kaiawhina, Tokoroa

About us

We are a Kaupapa Māori disability service, dedicated to supporting individuals (tāngata/tāngata whaiora) of all ethnicities who have intellectual impairments and/or mental health conditions. Our mission is to provide holistic, culturally aligned support that fosters independence, confidence, and choice. With offices across Northland, Auckland, Waikato, and Christchurch, we deliver residential, vocational, high and complex needs, and community support services.

About the Role

As a Kaiawhina, you will play a vital role in empowering and supporting tāngata to lead fulfilling lives within their community. This includes providing daily care, assisting with personal development, and ensuring a culturally safe environment that embraces tikanga Māori. You will contribute to wellness, lifestyle, and organisational development, ensuring high-quality care and service delivery in alignment with our kaupapa Māori approach.

Key Responsibilities

Cultural & Holistic Support

• Provide care that aligns with tikanga Māori and Te Reo Māori principles.
• Foster a supportive and culturally safe environment for tāngata.

Wellness & Lifestyle Development

• Deliver care and rehabilitation plans tailored to individual needs.
• Administer medication safely and in accordance with protocols.
• Support tāngata in developing life skills and achieving personal goals.

Service & Quality Improvement

• Assist in implementing service delivery plans to meet organisational objectives.
• Conduct monthly audits and provide feedback to improve processes.
• Maintain a positive and socially engaging environment within the whare.

Resource & Household Management

• Assist with household hygiene, maintenance, and daily operations.
• Support vehicle upkeep, transport logs, and accurate inventory management.
• Provide personal care, including bathing, dressing, toileting, and meal preparation.

Health & Safety Compliance

• Ensure adherence to all health and safety policies and legislation.
• Report incidents, hazards, and near misses promptly.
• Promote a strong health and safety culture within the organisation.

Professional Development & Teamwork

• Take initiative for personal learning and skill development.
• Work collaboratively with colleagues to enhance service delivery.
• Act as an ambassador for the organisation, upholding its values and standards.

About You

Skills & Experience

• Experience in caregiving or support roles, particularly in disability or health sectors.
• Strong interpersonal and communication skills, with a compassionate and resilient approach.
• Ability to remain calm and solution-focused during challenging situations.
• Experience working with tāngata with high and complex needs (advantageous).

Qualifications & Requirements

• NZ Certificate in Health and Wellbeing (Level 2 or higher) or equivalent (preferred).
• Full NZ Class 1 Driver’s licence, with the ability to drive manual vehicles and no restrictions is mandatory.
• Physically fit and able to undertake an active role.
• Willingness to work 40 hours per week rotating rosters, including weekends and public holidays.
• Clear Ministry of Justice background check required.

The shifts are as below:

• 7am- 3pm
• 3pm- 11pm
• 11pm- 7am

Why Join Us?

• Make a meaningful impact in the lives of tāngata by providing culturally aligned care.
• Be part of a supportive and purpose-driven organisation.
• Ongoing training and professional development opportunities.

How to Apply

If you are passionate about supporting tāngata to live with dignity, independence, and choice, we would love to hear from you! Submit your CV and a cover letter outlining your experience and motivation for applying.