Care Coordinator Lead

Are you a Care Co-Ordinator looking for an exciting new opportunity?

CGH Partnership are looking for a Care Co-Ordinator for 37.5 hours per week.

Key duties will include:

• To line manage the Care Co-ordinator team and oversee the care co-ordination function within the practice. To promote an efficient and a patient focused approach. Oversee and coordinate the care and support of the patients of the teams.
• You will allocate work according to demand and ensuring team members are working to their competencies and you will be ensuring that KPIs are met in terms of the turnaround time targets as well as being proactive in recognising potential issues with the view of resolving them quickly.
• The Care Co-Ordinator Lead will sift through the workflow to ensure that is all appropriate for the clinical team to undertake.
• The post holder will work closely with the social prescribers for any social issues that patients present with and they will also attend multidisciplinary meetings on a regular basis.
• You will carry out administrative duties on behalf of the clinical team.

Interested? What you will need to be considered:

• Experience of administrative duties.
• Experience of working with healthcare and pervious experience in the NHS or social care.
• Experience in use of GP clinical systems and knowledge/familiarity with medical terminology.
• Able to demonstrate a clear understanding of working with confidential information.
• Ability to work in a busy and demanding environment.

Why join Operose Health?

At Operose Health it is our mission to deliver great primary care by improving access, outcomes and patient experience. Our dedicated teams, innovative operating models, ambitious growth plans, and values-driven culture allow us to offer unparalleled support to every practice and service we manage. We care for over 630,000 patients across 60+ GP Practices, from Devon to Doncaster.

We take immense pride in our exceptionally talented workforce. With robust resources and continuous support, we empower our staff to deliver outstanding patient care. Our clinicians and colleagues are encouraged to operate at the top of their licence and champion to be the best that they can be.

Clinical expertise, innovation and research drive our models of care, improving primary care access to provide the right support, at the right time. By leveraging data and insights, we manage demand more efficiently, enabling quicker patient access. We empower and educate patients to improve their health and wellbeing for the long term.

What we can offer you as a Care Co-Ordinator Lead:

• Pay rates above the national or London Living Wage.
• 27 days Holiday a year (plus bank holidays) minimum for full time staff.
• NHS pension scheme.
• Continuous training and development.
• Varied opportunities for career development within our wider organisation and a range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.