Care Manager - Full Time - Cavan

GSW Solutions are recruiting on behalf of our client, for a full-time experienced Care Manager to play a key role in their day-to-day operations in the Cavan area. The candidate must be highly organised and have excellent people management experience in a home care setting. A minimum of 3 years previous experience in a similar role is essential for the position.

Candidate Responsibilities

Managing a team of homecare staff responsible for caring for individuals living at home

Manage Relationships with HSE/PHN's/OT's and Home Support Office

Coordinate Rosters for Healthcare Assistants

Monitoring of Quality Assurance

Attend Multi-Disciplinary Meetings

Drawing up care plans and setting up care for new clients

Liaising with clients on an on-going basis

To assist in the development and implementation of assessment for business development

Mentor all new staff in their role

Implement staff quality management, appraisals and support.

Arrange regular team meetings with care assistants, senior carers and supervisors in conjunction with registered manager.

Attend any discipline or investigatory meetings.

Update all staff files and correspondence onto the CRM system

Deal with any care assistant issues in relation to their work schedule and/or clients

Assess and implement new cases

Report and record any complaints or incidents

Business Development

To undertake consistent and effective communication with key workers and budget holders

Provide verbal and written reports to clients

Liaise with clients on queries promptly recording any actions taken.

Assist in the provision and monitoring of risk assessments

Delivery of Induction training and development programmes

Work with HR to finalise recruitment strategy on a monthly basis

Adhere to all company policies, procedures and business ethics codes and communicate and implement across all teams

Ensuring all relevant H&S documentation are complete including Home Safety Risk Assessments and Manual Handling Assessments. Recording outcomes on systems and/or identifying potential risks with all stakeholders

Monitoring of all on-call reports and follow up on outstanding queries/issues

Covering all unassigned shifts with suitably qualified carers

Managing holiday and sick leave applications to ensure that there is adequate cover available

Conducting Spot Checks and Assessments

Be that friendly voice on the other end of the phone for carers, clients and their families

Focusing on continuous improvement in scheduling

Candidate Requirements

Must have full QQI level 5 in Healthcare or at least two modules - Care of the Older Person and Care Skills

At least 3 years' experience in a similar role

Have strong communication and relationship skills

Highly motivated and flexible individual

Minimum of three years previous experience leading a care team

Full clean driving licence

Proactive and problem solving with excellent communication skills

Commitment to continuous improvement and quality management

Proficient in MS Office Suite

Previous People Management experience is essential for this role