Care Supervisor

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Job Description

The Care Supervisor will manage our clients home care service requirements across Clare Limerick and North Tipperary.

You will be responsible for:

- Ensure care staff rosters are prepared on a timely basis and communicated to staff.

- Familiarizing with care staff team to enhance the client and staff matching process

- Guide and Support the care staff to deliver effective services to our service users.

- Implement, observe, review and update care plans

- Monitoring, mediating, and logging both client and staff activity, and following up on staff assignments and client service

-Conduct comprehensive induction training for all new care staff in line with company policies, procedures, and regulatory requirements.

-Ensure all mandatory and refresher carer training remains in date, including manual handling, safeguarding, infection prevention and control and any other required training

-Oversee the recruitment process from start to finish, including screening applications, coordinating interviews, completing pre-employment checks (Garda Vetting, references, right to work), and supporting onboarding.

-Schedule and coordinate staff training, ensuring minimal disruption to service delivery and full compliance with training requirements.

-Organise, monitor, and schedule staff participation in QQI modules, maintaining accurate training records and liaising with training providers as required.

-Attend recruitment events, open days, and career fairs, representing the organisation professionally, and actively engage with colleges, training providers, and community groups to promote care roles and support workforce development through presentations, talks, and information sessions.

- Report to and communicate with the management team

- Actively encouraging contact between staff & clients and the office

- Ensure all support hours are covered including staff absences.

- Accurately entering and maintaining client and staff records in compliance with company policy.

- Dealing with emergency situations decisively and effectively

- Sharing on call duties as part of a team

-Assisting with all office paper work in timely manner

-Ability to Provide cover to Carer Support Staff

You will need to possess the following:

- Previous qualification in Healthcare level 5+ or Social Care Qualification / part qualification / Full Level 5/6 Health Care Award

-Full driving License

-Experience working in Home Care/Health care

-Applicants should

Have Good Office/Administration Skills

Work well under pressure in a fast paced environment

Have exceptional organizational and multi-tasking skills

Have demonstrated your ability to work on your own initiative

Have a Professional and Friendly demeanour and excellent telephone skills

Have outstanding communication skills and are committed to customer service

Be committed to quality outcomes and achieving solutions

Love attention to detail and have shown that you can follow up and complete tasks

Have proficient excellent IT & data entry skills

Be flexible, have a can-do positive attitude

Enjoy working in a small business, team oriented environment

Desirably Have Experience roistering part time staff

Job Type: Full-time

Salary: Based on Experience

Schedule:

• 8 hour shift
• Monday to Friday
• Shared on Call (Weekdays/Weekends)

Job Types: Full-time, Permanent

Benefits:

• Company events
• Company pension
• Employee assistance program
• Employee discount
• On-site parking
• Sick pay

Work Location: On the road