Job Title: Career/Outreach Navigator (WIOA)

Reports to: Lead Career Navigator

Position Classification: Non-Exempt

Area: Green Country Workforce Area

Type- Full-Time, LTE

Wage- $19.00-$19.25- per hour

Primary Objective

The Career/Outreach Navigator delivers comprehensive WIOA Title I services to Adult, Dislocated Worker, and Youth participants by integrating outreach, career guidance, and case management. This role actively engages job seekers, employers, and community partners to support participation, skill development, and successful employment outcomes. The Navigator builds and sustains strong partnerships with community organizations, training providers, and business customers to expand access to opportunities and align services with workforce needs. Through these efforts, the Navigator supports individuals in navigating career pathways, addressing barriers, and achieving long-term employment success.

Key Responsibilities

• Conduct outreach to recruit and engage eligible participants.
• Assess customer needs, determine eligibility, and assist with enrollment.
• Develop and manage Individual Employment Plans (IEPs).
• Provide career coaching, job readiness support, and employment referrals.
• Maintain ongoing case management and participant follow-up.
• Coordinate services with training providers and community partners.
• Support job placement, retention, and advancement.
• Conduct site visits (home, training, or work locations) as needed.
• Ensure accurate documentation, case notes, and compliance with WIOA requirements (including timely upload of required documents).
• Address participant barriers and connect to supportive services.
• Build and maintain strong partnerships with community organizations, educational institutions, and support service providers to enhance participant access to resources.
• Develop collaborative relationships with WIOA core and required partners (Title I, II, III, IV) to ensure coordinated service delivery.
• Serve as a liaison between workforce programs and external partners to align services and reduce duplication.

Skills & Requirements

• Effective communication, customer service, and teamwork skills.
• Basic computer skills (Microsoft Office, data entry).
• Ability to manage a caseload and maintain accurate records.
• Valid driver's license and reliable transportation required.
• Bilingual preferred.