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Cargo Duty Manager
Posted on April 5, 2025
- Mangere, New Zealand
- No Salary information.
- Full Time

We believe that our people are what differentiate us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job summary/ Whakarāpopototanga
The core purpose of the Cargo Duty Manager is to lead a team of Cargo Agents towards safely, efficiently, and reliably exceeding the service delivery expectations of Swissport’s clients (airlines) and their customers on a daily basis. Each duty manager will lead the achievement of key objectives for their allocated shift/clients as well as work closely with their peers towards achieving the objectives of the whole Cargo team.
Your activities/ Ngā momo ngohe
- Ensure all airport operations meet Swissport and regulatory standards, policies, and procedures.
- Ensure all local and international safety and security standards are met.
- Management of ULDs including but not limited to airworthiness checks prior to loading of export cargo, damaged ULD control, ULD empty returns within 48 hours, and completion of relevant ULD forms.
- Assist with reconciliation and breakdown of Import freight and cargo build-up of Export freight.
- Ensure that employee rosters, payroll data entry, employee files, and absenteeism calendars are maintained.
- Ensure Occupational Health and Safety and security programs are adhered to.
- Report and investigate accidents and incidents via the company online reporting system.
- Participation and involvement with relevant authorities including participation on relevant committees and working groups.
- Regular completion of cargo warehouse and office safety and security audits.
- Promote and maintain a strong safety and work culture within the workforce, driving warehouse security awareness compliance and incident reporting.
- Regulatory compliance involving SACL, Bio-Security, ABF, various airline handling, policies, and procedures.
- Report all hazards, near misses, incidents, accidents, or dangerous occurrences to their manager and via the online safety reporting system.
- Ability to demonstrate high-level personal qualities in relation to adaptability, flexibility, and commitment.
- Experience in consolidation and deconsolidation of cargo including dangerous goods handling.
- Must hold and maintain a current forklift license.
- Excellent communication skills, interpersonal skills, and time management skills.
- Must have experience in WMS (Warehouse Management Systems).
- Experience in performance management including corrective performance measures and disciplinary matters.
- Hold an IATA Dangerous Goods Air certification to complete dangerous goods checks and sign off on approvals/rejections, etc. (preferable).
- Must hold and maintain a valid red ASIC card (Aviation Security Identification Card) or be able to apply, pass, and obtain an ASIC card prior to employment startup.
- Able to work morning and afternoon shifts or as reasonably directed by Swissport management.
- Experience with airline administration systems (desirable).
- Sound knowledge of Government Regulations related to aviation.
- Permanent Full-Time position.
- Competitive remuneration.
- On-site employee parking available.
- Opportunities for career advancement.
- Accrual of annual and personal leave.
- Comprehensive training and ongoing support provided.
Visit our website at Swissport Careers to learn more about Life at Swissport.
Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.
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