Case Co-Ordinator

Case Load Management:

• Efficiently manage the distribution of cases among therapists, ensuring an even and manageable workload.
  
• Track and monitor the progress of each case, ensuring clients receive the required services promptly.

Absence Monitoring:

• Monitor and manage absences of both clients and therapists, ensuring minimal disruption to services.
  
• Coordinate rescheduling of appointments when needed and ensure that clients receive timely care.

Case Allocation to Therapists:

• Allocate new cases to the appropriate therapist based on their expertise and availability.
  
• Ensure that therapists are aware of their new cases and any specific client needs.

Confidentiality & Record Keeping:

• Ensure strict adherence to confidentiality protocols regarding client information.
  
• Maintain accurate and up-to-date records of client interactions, progress, and services provided.

Filling Vacant Slots:

• Proactively manage the therapy schedule, ensuring that vacant slots are filled in a timely manner.
  
• Coordinate with clients and therapists to ensure effective scheduling and avoid service delays.

Collaboration & Communication:

• Work closely with therapists, social workers, and other healthcare professionals to coordinate client care and treatment plans.
  
• Facilitate communication between team members to ensure seamless service delivery.

Documentation & Reporting:

• Maintain accurate records of case assignments, session outcomes, and therapist feedback.
  
• Prepare periodic reports on caseloads, therapist performance, and scheduling efficiency for management.