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Case Manager, Housing Support Programs

Posted on Feb. 2, 2026

Palmerston, Australia
0 - 0 USD (yearly)

Full Time

Case Manager, Housing Support Programs job opportunity

Work with a diverse women's organisation towards gender equality!
Help women gain access to safe, secure and affordable housing!
Join a passionate and enthusiastic team!

Are you passionate about gender equality and skilled at supporting people through trauma-informed, strengths-based practice? Join us as our Case Manager, to support the expansion of our services in Darwin!

Location: Darwin (Palmerstone) - Larrakia Land
Employment Type: Full-time | Ongoing | 38 hours a week
Salary: Social & Community Services Level 4 | $44.58 to $47.97 per hour + Super
Benefits: Salary packaging up to $18,550 + career development + paid parental leave
Identified role: open to women applicants only

About this opportunity

Our Case Manager walks alongside young people and older women, supporting their transition into secure and independent housing while connecting them with essential services and rental pathways. You’ll provide person‑centred support that helps people feel safe, seen, and empowered to build the future they want.

In this role, you’ll deliver trauma‑informed, strengths‑based case management, creating safe and inclusive spaces and championing social justice in practical, meaningful ways. You’ll collaborate closely with residents, partners, and colleagues, using your professional expertise and compassion to support positive change.

At YWCA, we believe a safe and secure home can change a life. In this role, you’ll help make that possible - and you’ll be part of a supportive, values‑led team that learns and grows together.

You’ll be a great fit if you:

hold qualifications and experience in Social Work, Community Services, or a related field
bring experience delivering case management, including risk assessment, crisis intervention, and holistic support planning
demonstrate strong trauma‑informed, strengths‑based practice
understand the homelessness and housing sector, including systemic challenges and supports
can build trusted relationships and communicate effectively across diverse teams and communities
value intersectional feminism, advocacy, and purpose‑driven work
enjoy a supportive, values‑led culture and working closely with community

For more information about this role, please see the position description linked below.

About YWCA Australia

For over 140 years we have been working at the forefront of gender equality through our housing, community programs and advocacy. Our purpose is making young women’s leadership and women’s housing our priority for gender equity in Australia. Learn more about us here.

Thinking of relocating to the Top End?

Whether you're based outside Darwin or considering a lifestyle change, this is your chance to take a meaningful step forward in your career while making a real impact. Additional benefits working in Darwin:

Extra leave – enjoy an additional week of annual leave!
Relocation allowance – we’ll help you make the move!
14 weeks paid parental leave – with superannuation!
Ongoing learning and development – grow your skills and career!
Early access to long service leave from 7 years of continuous service!

Questions?

If you have questions about this opportunity please contact Hayley Koloamatangi, Team Leader, Housing Support Programs via E: Hayley.Koloamatangi@ywca.org.au or M: 0407 420 273.

Why The Y?

At YWCA Australia, our culture — The Y Way — is grounded in intersectional feminism and guided by our values: Striving for Equality, Acting from the Heart and Working Better Together.

Our latest culture survey shows that YWCA is a great place to work: 96% of our people feel supported by their team, 95% see our values lived through leadership, and 93% would recommend working here.

Ready to make an impact?

Submit your application outlining why you’re the right fit for this role.

Applications close on 22 February 2026. We’ll review applications as they’re received, and the role may close early, so early submission is encouraged.

Don’t meet every requirement? YWCA Australia is committed to a diverse, inclusive and authentic workplace. If this role resonates with you, even if your experience isn’t a perfect match, we encourage you to apply.

We are committed to building a diverse, inclusive, and equitable workforce. We welcome applications from Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, people with disability, and individuals from culturally and linguistically diverse backgrounds.

Please connect with us at any time during the recruitment process if you require assistance to fully participate.

Please note that preferred candidates must be willing to complete a National Police Check, medical declaration, valid Drivers’ Licence and must hold, or be willing to obtain, a valid a state-based Working with Children Permit

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