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Case Worker

Posted on Dec. 15, 2025

  • Full Time

Case Worker

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Job Description – Caseworker

Responsible To: Executive Director

Job Types: Full-time, Permanent

Function

The incumbent will provide casework management services in accordance with National standards set out by Big Brothers Big Sisters of Canada. You will be responsible for matching volunteer mentors with children/youth, and to monitor those matches to ensure the healthy development of these mentoring relationships.

Primary Responsibilities

- Manage intake of children and youth including interviewing, needs assessment, orientation, pre-match safety training and matching

- Provide matching support activities and follow ups during evenings

- Maintain match case notes

- Assist with events/fundraisers as required

-Oversee and organize Learn & Grow weekend activities in support of group mentoring efforts

Key Attributes and Skills

  • Strong interpersonal skills and ability to interact with diverse backgrounds demonstrating compassion and empathy
  • Knowledge of the West Island community an asset
  • Strong communication skills (verbal and written)
  • Exceptional organizational and time management skills; ability to meet deadlines, multi-task and prioritize workload
  • Solid understanding of available community resources in health, social services and education
  • Experience working in a non-profit or charity organization an asset
  • Team oriented
  • Self-starter, ability to problem-solve, and to be a critical thinker

Requirements

  • Bilingual in French and English
  • Proficiency in the use of computers in MS Office applications
  • Post-secondary degree or equivalent in a human relations/recreational therapy related field and preferably a minimum of two years relevant experience
  • Maintains high ethical standards and unwavering dedication to the well-being of children and families
  • Must have a valid driver’s license, as well as a vehicle (mileage accrued paid by Agency)
  • Ability to work flexible hours when required
  • Ability to interact with people of all ages and cultural backgrounds

* *Interested candidates must submit a copy of their CV and cover letter, outlining the skills and passion they would bring to this role. Please indicate your salary expectations. Applications must be received by: December 16th.

While we appreciate interest in this position, only those offered an interview will be contacted. Successful candidate will be asked to pass a Vulnerable Sector Police Record Check.

Job Type: Full-time

Pay: $40,000.00-$45,000.00 per year

Benefits:

  • Casual dress
  • Extended health care
  • Flexible schedule
  • On-site gym
  • On-site parking

Ability to commute/relocate:

  • Saint-Laurent, QC H4S 1K5: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Saint-Laurent, QC H4S 1K5


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