Casual Position For Frontline And Housing Support Worker

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Job Description for the Position of HOUSING AND FRONTLINE SHELTER SUPPORT WORKER

Casual Position - Preferably one male and one female

REPORTS TO: Manager of Housing and Shelter Manager

DEPARTMENT: Housing and Frontline Departments

Organization Overview:

About Us:

For over 26 years, Harvest House Atlantic exists to meet the needs of people who are lost, lonely, addicted, and hurting, by “Connecting people of compassion with people in need to make a difference.” Our services include our Emergency Shelter, Community Centre, Addiction Recovery Program, and community-based housing Programs.

KEY JOB RESPONSIBILITIES

General Responsibilities

• Provide direct support to individuals experiencing homelessness.
• Liaises with other community agencies and staff members.
• Conduct intake interviews and assessments to determine clients' needs.
• Assist clients in accessing case management services with case workers.
• Facilitate group activities when required.
• Maintain accurate and up-to-date client records
• Advocate for clients’ rights and needs.
• Assist in daily operations, cleaning, and general maintenance.
• Provide crisis intervention and conflict resolution.
• Participate in staff meetings and training sessions.
• Perform other related duties as assigned.
• Keeps an accurate and up-to-date record of community resources for distribution to participants.
• Engages in the development of inter-personal relationships that promote dignity and respect.
• Ensure compliance with shelter policies and procedures.
• Support clients in developing life skills, such as budgeting, job searching, and personal care.
• Provides practical/emotional support and advocacy as required.
• Monitor the safety and well-being of shelter residents.

Housing Specific

• Coordinates and facilitates life skills programming for program participants including: financial literacy, employment skills, hygiene, health, food literacy, drug awareness, mental wellness, education planning, tenant’s rights, first aid, etc.
• Occasional transportation of resident to appointments
• Ensures that programs are operated in accordance with the mission and values of HHA, and with applicable contract(s) and or agreements.
• Prepares and submits monthly, quarterly, and annual statistical reports.
• Performs required scheduled check-ins of clientele and follow-up.
• Liaises with the participants’ supervising manager, probation officer, social worker, or other community services to discuss participant’s progress.
• Ensures the physical and psychological needs of residents are being met through programming, goal setting and life skills coaching, etc.
• Monitors participant’s progress and maintains relevant file information as per requirements.

Job Requirement

• Start date As soon as possible
• Location: In-person, Moncton Area, NB
• Current Certification in First Aid/CPR is an asset
• Criminal Police Investigation Check and Vulnerable Sector Clearance (CPIC) mandatory
• Non-violent crisis intervention training considered an asset.
• Class 5 License and atleast 1 year continous vehicle insurance for Housing Casual Position

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Courses, educational background related to the position is an asset
• An alternative level of education and experience may be acceptable.

Experience and Skilled Knowledge Requirements

• A minimum of one year of prior related experience, including frontline involvement in a social service environment, considered an asset

PREFERRED SKILLS/CAPABILITIES:

• Attention to detail, problem solving and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Ability to educate and/or coordinate with other providers on various life skills.
• Strong critical thinking and analytical skills for daily communication with clientele.
• Note taking and file management.
• Strong written and oral communication skills.
• Ability to identify challenges, gathering all the facts of a person’s case.
• Strong interpersonal communication skills to engage participants and refer them to resources in the community, journeying with them on their path to wellness.
• Familiar with community resources.
• Be a team player and a person with positive thinking to develop a good working.
• French considered an asset.

For more information about Harvest House, please visit: www.harvesthouseatlantic.org

Applications will be accepted until the position is filled.

We are committed to combating discrimination in all forms, including on the basis of Indigenous ancestry, race, ethnicity, ability, legal status, sex, sexual orientation, gender identity, age, income, and religious affiliation.

Harvest House is committed to an inclusive and accessible recruitment and selection process. Please let us know if you require any accommodation.

Join us in making a meaningful difference in the lives of those we serve!

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Employee assistance program

Work Location: In person