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Catering Crew (Scr) - Seasonal
Posted on Nov. 19, 2024
- Sct, United Kingdom
- 0 - 0 USD (yearly)
- Full Time
Salary
£41,441.00
Contractual hours
42
Basis
Full time
Package
A rewarding career • A competitive salary • Excellent training, development, and career progression • 28 days annual leave (pro-rata) • Staff travel pass for yourself, spouse/partner, and dependents
Date posted
19/11/2024
Job reference
REC000100401
Role Overview - Catering Crew (SCR) - Seasonal
Support the on-board Retail Operations Head of Department in providing a comprehensive onboard retail and catering service that enables the Company to achieve its customer and business objectives.
Functional Responsibilities/Key Tasks -
- Attend to customer needs and be responsive to their requests.
- Assist in the provision of the on-board retail and catering service to a standard that enables the Company to achieve its customer and business objectives.
- Adhere to the on-board Retail Operations procedures, maintain stocking policies and merchandise layout plans.
- Attend on-board departmental meetings with the head of the department to discuss current performance and financial targets.
- Identify opportunities for improvement in customer service, retail sales and crew meal provision and discuss with the on-board Head of Department.
- Adhere to the Company’s cash control, stock control and fiscal security procedures.
- Understand and adhere to Food Hygiene practices and procedures.
- Adhere to local safe systems of work, safety training and compliance with current legislation.
- Carry out laundry and cleaning tasks as required utilizing the appropriate chemicals and equipment.
- Report any issues either physical or operational that may be detrimental to achieving the company’s customer and business objectives.
- Be prepared to work in any service area on-board the vessel.
- Following suitable training, to be prepared to accept the duties and responsibilities of senior staff if nominated.
- Undertake emergency response duties as required.
- Any other duties as reasonably required by HOD or Master.
Qualifications, Skills and Experience
Essential Criteria
- STCW2010 certification.
- Valid ENG1 medical certificate.
- Elementary Food Hygiene certificate - Level 2.
- You will have excellent communication skills and experience of customer service in the retail or catering industries.
- You must be customer focused and have a proactive approach to customer care.
- Good literacy and numeracy skills.
- A ‘can do’ attitude.
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