Centre Coordinator

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Job Description (JD) – Centre Coordinator

1. Brief

The Centre Coordinator is responsible for the smooth day-to-day operations of the training centre, ensuring effective coordination between students, trainers, management, and support staff while maintaining high standards of administration and service delivery.

2. Job Description

• Manage daily centre operations and ensure smooth functioning of all activities.
• Coordinate with trainers, students, and other departments for training schedules and attendance.
• Maintain student records, documentation, and MIS reports.
• Monitor classroom discipline, infrastructure, and facility requirements.
• Handle student queries, grievances, and provide timely support.
• Assist in organizing assessments, events, and placement activities.
• Ensure compliance with company policies and reporting requirements.
• Prepare regular operational reports and update management on centre performance.

3. Location / Language

• Location: As per company requirement
• Languages: Fluent in English and the local regional language; Hindi preferred.

4. Qualification / Experience

• Bachelor’s degree in any discipline (MBA or relevant qualification preferred).
• 2–5 years of experience in administration, training coordination, education, or centre management.

5. Skills

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and basic MIS reporting.
• Problem-solving and team coordination skills.
• Ability to manage documentation and student records efficiently.

6. Reporting To

• Centre Manager / Regional Operations Manager

7. Grade & Salary

• Grade: Senior Executive/ Manager (based on experience)
• Salary Range: ₹2.5 LPA – ₹4.5 LPA (negotiable based on qualifications and experience)

8. KPI / KRA

• Maintain student attendance and documentation accuracy above 95%.
• Ensure timely submission of MIS and operational reports.
• Coordinate training schedules with minimal disruptions.
• Achieve high student satisfaction and timely grievance resolution.
• Contribute to improved centre performance and operational efficiency.

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Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person