Centre Manager (Retail)

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

Are you an experienced Centre Manager looking for an exciting opportunity to lead and manage a thriving retail centre? JLL is seeking a highly motivated and dynamic individual for the role of Retail Centre Manager at a mixed-use asset in Melbourne's CBD.

An overview of the role:

• Oversee the overall management and day-to-day operations of the centres, ensuring a high level of client satisfaction.

• Manage a team of direct reports, providing coaching, performance management, and development planning.

• Ensure compliance with all JLL and client standard procedures.

• Build and maintain relationships with tenants, providing on-demand services and regular communication.

• Prepare and deliver business plans, budgets, and forecasts.

• Manage lease administration, ensuring accuracy and attention to detail.

• Collect rental payments and manage arrears effectively.

• Handle financial and accounting processes, including accounts payable, rent roll, and billings.

• Provide timely client reporting and internal reporting.

• Monitor legal compliance and liaise with relevant parties.

• Support project managers on tenant fit-outs and ensure the highest standards of repair and cleanliness.

Sound like you? This is what we’re looking for:

• Previous experience as a Centre Manager or in a similar role within the retail property industry.

• Victorian Agents Representative Licence or Real Estate Licence is required.

• Strong leadership skills, with the ability to motivate and develop a team.

• Excellent organisational skills and attention to detail.

• Knowledge of retail property principles, with a focus on increasing sales and foot-traffic.

• Proactive and self-motivated, with a commitment to superior client service.

• Ability to make tough decisions and problem-solving recommendations.

• Effective communication and relationship-building abilities.

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number AFREQ469127