Child Support Paralegal

Nature of Work

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Under General Supervision, at full-performance level, provides clerical and administrative relief, exercising discretion and independent judgement primarily for the BCSE Attorney. Assist an attorney or Administrative Supervisor in the Child Support Enforcement Setting. Considerable contact is maintained with Attorneys and Judicial Personnel in the compilation of information. Work at this level is characterized by the level of administrative support performed. Attends meetings for the supervisor where interpretation of information gathered is necessary. Work requires the application of specific knowledge necessary to compete complex procedural or unusual assignments. Although some tasks are defined and self-explanatory, the incumbent works closely with supervisor to set objectives, priorities, and deadlines; may independently set goals and time frames for individual work assignments. Answers procedural or program inquiries or refers to appropriate individual response. Contacts are frequently of confidential or sensitive nature and requires tact. Keeps abreast of changes in Agency or Departmental Laws, Rules and Regulations, as well as State, Federal and Local Laws relating to Child Support Enforcement. Collects and summarizes information from books and periodicals for review by responsible supervisor or BCSE Attorney. Research basic statistical work in the compilation of reports involving the activities of the Division/Section/Unit. Composes correspondence to inquiries where considerable knowledge of Child Support Policy, Procedures, and Guidelines are required. Answers telephones, screen calls, and place outgoing calls. Screens mail and responds to routine correspondence, schedules appointments, and makes travel arrangements and reservations for supervisor. Gathers, request, and/or provides factual information requiring reference to a variety of Sources.

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Minimum Qualifications

Training: Successful completion of a paralegal or legal secretarial training program.

Other Information

Please note: Applications of covered state employees, mail applications to DOP, or applications completed by DOP's on-line method are not forwarded to BCSE.