Claims Service Specialist

• The leading agribusiness in Australia with a rich 180-year history
• Professional development opportunities & Competitive salary package
• Eight Mile Plains, QLD (Flexible location are available for the right candidate)

We are currently recruiting for a Claims Service Specialist to join our insurance team on a full-time permanent basis. In this role you will have the opportunity to grow and develop within a high-performing and collaborative team.

A typical day may look like:

You will optimise performance of all insurance claims activities through Nutrien Ag Solutions by ensuring all claim administration functions are carried out in a professional manner within specified time frames. In addition, you will be responsible for:

• End to end management of basic to intermediate claims
• Providing updates to clients via phone and email in a clear and professional manner
• Settlement of claims
• Assisting Claims Manager and the team with more complex claims by loading and lodging them into the portal
• Following up with insurers in relation to claim progress and updates
• Providing an exceptional level of customer care.

What we’ll love about you:

This role will suit someone who is a strong administrator who prides themselves in providing exceptional customer service ideally gained within the insurance industry. In addition, you will have/be:

• Enthusiastic with a strong customer service focus
• Previous experience in insurance/broking industry
• Demonstrated time management, multi-tasking & priorising skills
• Strong written and verbal communications
• Excellent attention to detail and accuracy skills
• Ideally some administration experience
• You are a team player and enjoy working in a team environment
• Tier 1 accreditation or willingness to acquire one.

Apply today!

This job will remain posted until filled. In accordance with Nutrien Ag Solutions’ policies, you will be required to undergo pre-employment background checks. While we appreciate all applications we receive, only candidates under consideration will be contacted.