Client Advisor Helsinki - Chinese Speaker

Position

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Engage with Clients to develop long-term relationships, leveraging different Clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store.
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
Follow the company’s policies and procedures

Profile

• Passion for the Brand and client experiences
• Proactive and commercial mindset & excellent interpersonal skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented and organized
• Professional Attitude
• Team Player
• Strong command of English, Mandarin & Finnish language

Recruitment process

• 1 st Step: Submit your application through the LV Job website, including a 2-minute video where you share your motivations towards this internship.
• 2 nd Step: An HR Interview with a member of the Louis Vuitton Benelux, Nordics & Poland team.
• 3 rd Step: An in-store interview with a manager of the Helsinki Store.