Client Care Associate

Job Title: Receptionist

Salary: £11.56 PHR

Location: Eastbourne

Job Type: Permanent

Hours: Full-Time- rota has not been finalised but will included evenings until 7.30pm and some weekend cover (Flexibility needed for covering sickness and leave. This may include weekends)

About us

For over 70 years, we have been Eastbourne's largest veterinary practice. We are RCVS accredited, and our long-standing team are very passionate about our patient's care.

Continuity is something our clients appreciate, along with a quality service. We have separate dog, cat, rabbit, and isolation wards as well as having a partnership with Vets

Now, who run an out of hours emergency service from our main surgery.

Your role and responsibilities

The role of receptionist is extremely important as your appearance and manner create the first impression to our practice. Clients and visitors should be welcomed in a warm, friendly, courteous and professional manner. To join our amazing team we are looking for a friendly, efficient individual with excellent telephone manners and people skills.This is not a standard reception role. It will be varied and interesting but can be emotionally and physically demanding. We are often dealing with upsetting and stressful situations. A proactive approach is required and relevant experience working with the public

Benefits

• 25 days holiday + bank holidays + Birthday Leave
• Free Linnaeus CPD program provided both online and in person (covid restrictions permitting)
• Career progression opportunities
• Staff discount schemes
• Enhanced sickness pay
• Enhanced Equal Family leave for birth/adoption
• Wellness program including Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme etc.
• Recruitment reward scheme

Part of an amazing global family

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.

Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.

Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

If you would like to apply for this position please submit your CV and covering letter. Explain why this role would suit you and any relevant previous experience.