Client Experience Specialist, Programmatic, Gtech (English, Spanish)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns, and providing client solutions.
• Ability to communicate in English and Spanish fluently to support client relationship management in this region.

Preferred qualifications:

• Experience in campaign management with DV360 or other DSPs.
• Experience in the digital advertising industry, including the use of digital advertising products, ad networks, demand-side platforms, first- and third-party audience technology, online measurement, and ad operations.
• Knowledge of Google’s digital advertising suite, including Google Ads and Google Marketing Platform solutions for display and video.
• Ability to navigate and influence within a business environment.
• Ability to independently create additional business development opportunities.
• Excellent project management skills, with the ability to oversee multiple simultaneous solutions supported by internal teams.

About the job

The Large Customer Sales (LCS) teams partner with advertisers and agencies to develop digital solutions that build businesses and brands. As advertising shifts to mobile and online platforms, the teams are situated to help shape how companies grow their businesses in the digital age. Within gTech Customer Experience (gCare), the DV360 team partners with the LCS team to provide product and data-driven knowledge to empower customers to meet their advertising goals.
As a Client Experience Specialist, you will own the Search strategy for key clients across the entire business cycle for clients based out of Spain. You will drive Display and Video 360 (DV360) with the LCS teams through activating products to drive performance. You will advise clients on growing their business and maximizing return on their marketing investment.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.To learn more about gTech, check out ourvideo.

Responsibilities

• Work with customers and the partner sales teams to provide insights-driven advertising solutions based on customer objectives, business strategy, and growth opportunities across products including Video, Display and Video 360 (DV360), and Google Display Ads (GDA).
• Develop knowledge of strategic products (e.g., YouTube, Display, Automation, Attribution) and deliver solutions for customers.
• Consult with Sales partners to develop strategies which seek to meet customer requirements and capture growth opportunities for the broader market, and partner with cross-functional teams to execute on these plans.
• Liaise with Sales teams and vendor operations to coordinate the planning, implementation, optimization, reporting, and measurement of campaigns, establishing and scaling best practices.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.