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Client Service Executive

Posted on Nov. 18, 2024

  • Full Time

Client Service Executive

In this position, you will play a key role in managing customer accounts, offering support, delivering services, providing technical expertise, and engaging with local industry stakeholders.

Key Responsibilities:

  • Overseeing the implementation of service solutions tailored to customer needs.
  • Building and maintaining strong relationships with customers, acting as the primary point of contact for customer inquiries and issues.
  • Analysing customer data to identify trends and areas for improvement, preparing detailed reports to support strategic decisions.
  • Continuously improving processes to enhance efficiency and effectiveness, implementing best practices to streamline operations.
  • Providing expert knowledge and technical support to customers.
  • Contributing to the team's goals and objectives.

Skills / Experience:

  • Diploma/Degree in any field.
  • Excellent verbal and written communication skills.
  • Excellent attention to detail.
  • Proven ability in building and maintaining strong customer relationships.
  • Proactive in problem-solving and detail-oriented tasks.
  • Excellent team player, contributing to group growth and success.

Job Type: Full-time

Pay: $4,000.00 - $5,000.00 per month

Benefits:

  • Flexible schedule
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Work Location: In person


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