Find Your Next Job
Client Service Specialist - Luxembourg
Posted on Jan. 16, 2025
- Senningerberg, Luxembourg
- No Salary information.
- Full Time

The Client Service Specialist works with teams across the Private Bank to deliver a seamless and integrated experience to our clients.
We are actively looking for driven individuals who are collaborative, engaging and motivated to provide a first-class experience to clients. If you are a detail-oriented natural communicator with a passion for high quality service, the Client Service team may be the one for you.
As a Client Service Specialist within the Private Bank, you will work with teams across the bank to deliver a seamless and integrated experience to our clients. We are actively looking for promoten team members who are collaborative, engaging, and motivated to provide a first-class experience to clients. If you are a detail-oriented natural communicator with a passion for high-quality service, this role provides the opportunity to be part of a dynamic team and make a significant impact on our client's experience.
Job Responsibilities
- Manage daily execution of client transactions and inquiries accurately, within established deadlines, and in accordance with existing policies and procedures. A CSS transaction approval levels/limits will vary based on seniority
- Monitor client cash balances, where necessary liaising with clients to cover positions.
- Providing information, soliciting responses and recording elections for Corporate Actions on client accounts.
- Research, follow-up and resolve client inquiries and problems through effective interaction with clients, bankers, investors, product specialists, operations areas, and other staff in a timely and professional manner
- Research potential (or actual) fraud situations, errors, and losses to ensure prompt and accurate resolution
- Identify cross-sell opportunities, and escalate to bankers and product partners in order to close or provide advice to the client
- Verify and maintain data quality as it relates to internal and external client hierarchy and account alignment
Required Qualifications, Capabilities and Skills
- Minimum of Bachelor's degree or equivalent financial qualifications
- Fluent English
- Strong relationship management, communication and time management skills
- Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
- Solid comprehension of deposit, banking, brokerage, custody, investment management, mutual funds and credit products as each applies to their specific region's business segment
- Must understand and comply with the regulations, policies and procedures applicable to these products and services, and grasp the potential financial liabilities of the transactions associated with these products and services if they are not executed properly
- Previous experience in a similar role within the Financial services and/or Banking industry
Preferred Qualifications, Capabilities and Skills
- multilingual - other foreign languages highly desired
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
UBS
Intern In Asset Servicing – 6 Months
Luxembourg Business management, administration and support Global Wealth Management Job Reference #…
Internship | Luxembourg, Luxembourg
Apply 1 week, 2 days ago
ARHS Cube
Servicenow Architect
Job Description Want to skyrocket your career with a rock-solid company? With over 2500 employees, …
Full Time | Luxembourg, Luxembourg
Apply 2 weeks ago
UBS
Depositary Risk & Framework Specialist
Luxembourg Fund Services Global Wealth Management Job Reference # 311889BR City Luxembourg Job Type…
Full Time | Luxembourg, Luxembourg
Apply 2 weeks, 1 day ago
JPMorganChase
Trading Execution Specialist - Luxembourg Trading Desk
JOB DESCRIPTION As a Trading Execution Specialist within J.P Morgan EMEA Private Bank’s Luxem…
Full Time | Senningerberg, Luxembourg
Apply 3 weeks ago
PwC
Associate Investment Fund Reporting (M/F/D)
Line of Service Tax Industry/Sector FS X-Sector Specialism Banking & Finance Management Level A…
Full Time | Luxembourg, Luxembourg
Apply 3 weeks ago
Lombard International
Sales Data Intelligence & Coordination Internship
About Lombard International Group Lombard International Group (‘the Group’) is the lead…
Internship | Findel, Luxembourg
Apply 3 weeks, 3 days ago
UBS
Corporate Services And Domiciliation Specialist
Luxembourg Fund Services Global Wealth Management Job Reference # 312423BR City Luxembourg Job Type…
Full Time | Luxembourg, Luxembourg
Apply 3 weeks, 6 days ago
Arendt & Medernach
Junior Officer – Corporate Governance
COMPANY Arendt Investor Services S.A. CONTRACT TYPE Unfixed term contract SENIORITY LEVEL Graduate …
Contract | Luxembourg, Luxembourg
Apply 1 month ago