Client Services Worker

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Introduction:
Relationships Australia Tasmania (RA Tas) is a community-based, not-for-profit organisation firmly committed to helping people and communities thrive. We deliver a variety of programmes to assist individuals and families.

Description:
Our culture is the foundation upon which everything else is built. That’s why we invest in building an environment where our people feel supported and motivated to help make our vision a reality. We believe that a collective effort that draws upon the diverse strengths of all staff create the best results.

The diverse background and perspectives of our staff, the people we support, and our inclusive and collaborative culture are the keys to our success.

RA Tas is seeking a proactive and friendly individual to join our southern Service Centre as a Client Services Worker (CSW). This meaningful role provides a professional, welcoming and supportive interface for clients, visitors and other stakeholders engaging with RA Tas.

The CSW delivers a confidential, responsive service that reflects empathy and understanding of client needs – primarily via phone and, at times, in person. The role also includes site based administrative tasks and coordination support to help our service run smoothly.

This is a permanent part time role with the flexibility to extend to full time for the right candidate.

Do you fit the bill?

Customer Service and Call Centre Experience
Strong interpersonal and communication skills
Highly developed administrative skills with the ability to multi-task
Organised with an eye for detail
Good computer skills
Able to exercise a high level of confidentiality
Ability to work as part of a multi-disciplinary team

Benefits

Three days a week up to full time
Hourly rate starting at $34.16
Salary Packaging options (up to $15,900 General Living Expenses and $2,650 Entertainment Benefits TAX FREE each FB year)
Private Health Insurance discount
Ongoing support and training to progress your career

• Employee Assistance Services

Skills and Experiences:
If you would like to find out more about this opportunity, read the Position Description and contact Andrew Jackman, Manager Client Services, on 03 6279 5056.

Applicants who can not view the Position Description via the link above, please view from our Careers Page www.tas.relationships.org.au/careers/current-vacancies/

With guidance from the Position Description and Selection Criteria, please let us know why you are the right person to fill this role. Preference may be granted to candidates who have addressed their suitability to the Selection Criteria.

RA Tas is a recognised Employer of Choice. We are an equal opportunity employer that has a culture enabling staff to achieve a healthy work-life balance. We offer flexible working arrangements, attractive salary packaging options and a supportive team environment in which to work.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.

Aboriginal and Torres Strait Islander Australians are encouraged to apply.