Client Services Worker

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Introduction:
Relationships Australia Tasmania (RA Tas) is a community-based, not-for-profit organisation firmly committed to helping people and communities thrive. We deliver a variety of programmes to assist individuals and families.

Description:
Our culture is the foundation upon which everything else is built. That’s why we invest in building an environment where our people feel supported and motivated to help make our vision a reality. We believe that a collective effort that draws upon the diverse strengths of all staff create the best results.

The diverse background and perspectives of our staff, the people we support, and our inclusive and collaborative culture are the keys to our success.

RA Tas is seeking a proactive and friendly individual to join our northern Service Centre as a Client Services Worker (CSW). This meaningful role provides a professional, welcoming and supportive interface for clients, visitors and other stakeholders engaging with RA Tas.

The CSW delivers a confidential, responsive service that reflects empathy and understanding of client needs – primarily via phone and, at times, in person. The role also includes site based administrative tasks and coordination support to help our service run smoothly.

This is a permanent part time role with the flexibility to extend to full time for the right candidate.

Do you fit the bill?

• Customer Service and Call Centre Experience
• Strong interpersonal and communication skills
• Highly developed administrative skills with the ability to multi-task
• Organised with an eye for detail
• Good computer skills
• Able to exercise a high level of confidentiality
• Ability to work as part of a multi-disciplinary team

Benefits

• Salary starting from $69,871 to 76,720 + Super / *Pro-rata
• Additional PAID leave days (up to 6 per year!)
• Up to 4 weeks extra leave per year through our purchased leave scheme (to be negotiated with the school)
• Salary packaging options (up to $18,550 TAX FREE each FB year)
• Paid parental leave available after 12 months of ongoing employment
• Industry best practice Supervision to support you in your professional journey
• Discounted corporate health insurance
• Flexible work options
• Employer supported study leave
• Gender affirmation leave
• Ongoing professional development
• Access to confidential counselling and support services

Skills and Experiences:
If you would like to find out more about this opportunity, read the Position Description and contact Leah Hinds, Team Leader, on 1300 364 277.

Applicants who cannot view the Position Description via the link above, please view from our Careers Page www.tas.relationships.org.au/careers/current-vacancies/

At RA Tas People Matter. To make sure we are recruiting the right people for the job, we want genuine responses in your application, directly from you.

RA Tas is a recognised Employer of Choice. We are an equal opportunity employer that has a culture enabling staff to achieve a healthy work-life balance. We offer flexible working arrangements, attractive salary packaging options, and a supportive team environment in which to work.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.

We work respectfully on Aboriginal land and strongly encourage First Nations people to apply.

RA Tas is an inclusive workplace, and we also welcome applications from people with disability, LGBTQIA+ communities, and people from culturally and linguistically diverse backgrounds.