Client Servicing Specialist

About Us:

Mister Marketeer Pte. Ltd. is a leading marketing agency in Singapore, offering innovative advertising solutions to a diverse clientele, including SMEs, MNCs, and Series A+ companies worldwide. We operate on a "People, Process, Progress" DNA, fostering accountability and reliability through our expertise. Our custom SOPs are tailored to each client’s business stage and industry, ensuring optimal results for every growth phase.

What You Will Be Managing:

Client Relationship Management

• Develop and nurture long-term relationships with existing and potential clients.
• Understand client needs and objectives, ensuring their expectations are met or exceeded.
• Provide regular updates and feedback to clients regarding campaign progress and results.

Campaign Management

• Collaborate with internal teams to develop and implement effective advertising campaigns.
• Set up campaigns and ensure timely execution of campaigns, maintaining the highest level of quality and accuracy.
• Generate weekly/bi-weekly reports with data-driven recommendations
• Monitor campaign performance, analyse results, and provide actionable insights for improvement.

Internal Collaboration

• Work closely with cross-functional teams to ensure alignment in meeting client objectives.
• Communicates the client's goals/objectives and represents the client's interests to internal teams.

Business Development

• Identify opportunities for upselling or cross-selling services to existing clients.

What We Are Looking For:

Education

• Minimally a Diploma in Marketing or related field

Competencies

• We seek individuals who can convey complex ideas through the written word or vocal expression, ensuring seamless understanding across teams.
• Able to display the ability to connect, engage, and build lasting relationships. We champion those who can foster unity and camaraderie.
• Knowledge of Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager, and other relevant paid advertising platforms is advantageous. At least two years of advertising experience in a reputed agency is beneficial.
• Proficiency in tools such as Google Analytics or Google Tag Manager to track campaign performance and generate insights.

Certification(s)

• Google Tag Manager Fundamentals and Google Ads Certifications are advantageous.

Attitudes We Value:

• Accountability: Own your work and its outcomes.
• Trustworthiness: Integrity is vital for building trust within our teams and clients.
• Adaptability: Navigate diverse client stages and industries with customised solutions.
• Collaboration: Work as a team to achieve collective success through positive communication.
• Results-driven: Deliver measurable outcomes aligned with client needs and growth stages.

Job Type: Full-time

Pay: From $2,800.00 per month

Benefits:

• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Agency: 2 years (Required)

License/Certification:

• Google Certifications? (Preferred)

Work Location: Hybrid remote in Singapore 189677

Expected Start Date: 16/12/2024